Be Careful What You Ask For
by Peter Block
Sorry We're Closed: Diary Of A Shutdown
Michael Glowacki is a Senior Training Coordinator with Elkay Manufacturing Company. He has worked with several companies helping employees become leaders and team members. He is formally educated and serves on the AQP Board of Directors.
What is the tool that wouldn't work
Why didn't it work or why is it
What is really learned in this process is an intense dislike for the punisher and deviously unique ways to make poor performance look good. The afterglow of a bonus lasts about as long as the heat from Cratchet's piece of coal. Sure Bob's performance improved as the burning ember removed the stiffening chill from his fingers. But darn if the ungrateful wretch didn't return to his careless ways the next day. And, the next time he did something right he expected two pieces of coal.
How would you fix the
The "reward" tool can be fixed by using all the other tools that others have claimed to never use. The challenge is to provide an environment in which base pay is fair, the work is interesting, calculated risks are valued and well-intentioned mistakes are tolerated.
What words of counsel/warning would
you give to someone else before they used the