Grassroots Teams Help Sun Micorsystems
Raise Customer Satisfaction
Coming Full Circle
Measuring and Improving Organizational
Externalization, Change Management Key
Just Do It!
A Step by Step Overview ofa 1950's
Organizational Tool Experiencing a 1990's
Hope Is Where You Find It
by Peter Block
Sorry We're Closed: Diary of a
Business News Briefs
Views for a Change
The Quality Tool I Never Use
Letters to the Editor
Calendar of Events
Spring is in the
It’s that time of the year—allergy season for
millions of Americans. According to a survey conducted by
Hewitt Associates LLC, a management consulting firm in
Lincolnshire, Ill., 88 percent of employees suffer from
allergies. And when it comes to allergies, those with
runny noses and itchy eyes aren’t the only ones who
“When you combine the cost of missed workdays with
reduced productivity, we estimate that companies can lose
an average of $2,000 a year per allergy sufferer,”
says Camille Haltom, health care consultant for Hewitt.
And that is nothing to sneeze at.
The solution? Improve employee education to avoid
allergens and on ways to manage the conditions and
carefully evaluate your health plan.
Y2K Hope for Small
No organization is too small to escape the Y2K problem,
yet many can’t afford the necessary steps to
prepare for the millenium. The National Institute of
Standards and Technology (NIST) is currently offering
programs and services to help small businesses and
manufacturers survive the millenium. Conversion 2000: Y2K
Self-Help Tool was developed by NIST’s
Manufacturing Extension Partnership to help small
businesses prepare for the problems associated with the
Year 2000 computer problems. In conjunction with this
program, NIST will provide free help with problems via
phone, email or the website.
Employee enhancement programs are back.
“Mentor-mentee” or “buddy
systems,” allow experienced employees to share
knowledge with new employees. Once the buzzword du jour
for human resource managers, many such systems fell along
the wayside during the period of massive staff cuts in
the early 1990s. But now, they are back.
According to Roger Herman and Joyce Gioia, co-authors of
“Lean & Meaningful: A New Culture for Corporate
America,” 80 percent of all employee enhancement
programs failed when they were tried 10 years ago due to
the lack of corporate support.
Today, these programs are experiencing success in a
supportive environment that encourages continuous
improvement. Employers are more willing to train mentors
to get the most benefits from the program and are
allowing employees to take work time to coordinate
meetings for these programs.