ASQ - Team and Workplace Excellence Forum

July 1998


Creating A Workplace Community

Finding Your Way Through Performance Measurement

A Quality Vacation On The Jersey Shore

The Honda Dirtbusters Cleaned Up In Nashville

Consolidation Processes Save Time, Money And Win Awards


As Goes The Follower, So Goes The Leader
by Peter Block

Off -Target Marketing - Can We Talk
by Bill Brewer


Brief Cases
Business News Briefs

Views for a Change

Book Review


Brief Cases
Business Briefs

If You Are Optimistic, Don’t Get Left Chasing the Leaders
When asked, many companies say they are still optimistic about future opportunities, however, few behave this way. A survey conducted by Andersen Consulting Asia-Pacific found that even though companies say that the economic crisis in Asia is an opportunity, they are behaving defensively regarding the crisis.
Companies are cutting costs, putting off investments, adapting products and focusing on exports. Andersen Consulting realizes that these are needed measures, but that it is encouraging companies to follow the same strategies repeatedly. To be a winning company, behavior must be distinctively different from what everyone else is doing. Those companies that hold out for the Asian economic turnaround will be left behind, never to make up the distance.

Is the Practice of Ethics not Being Followed by the Preachers?
A company with aggressive financial and organizational business objectives, but with no formal ethics program, may be setting itself up for disaster. A survey conducted by the Society for Human Resource Management (SHRM) and the Ethics Resource Center (ERC) found that over half of the respondents had witnessed violations of the law or of the organization’s standards of ethical business conduct. The most frequent offenses consisted of lying to supervisors, abusing drugs or alcohol and lying on reports or falsifying records. Finally, 47 percent cited that they feel pressured by other employees to compromise their organization’s code of ethics to achieve the business’s objectives.

Small Businesses Grow Within Incubators
Small business incubators are a good resource for nurturing start-up or fledgling companies, according to an article in the Washington Business Journal. There are currently about 500 incubators operating in the United States. These incubators are run by the government, nonprofit organizations, private developers and universities. Incubators offer flexible space and leases to small or struggling businesses. They usually receive below-market rates, basic business services, financial and technical assistance and a network of relationships with other business owners. For those small companies that’s just what they need, a little extra help. Incubators are out there waiting.

July '98 News for a Change | Email Editor

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