Supply Chain Management

How Shingo Prize Winners Manage Their Supply Chains

KC Case Study Icon 2Three case studies (members only) examine the lean supply chain practices of Shingo Prize winners Lycoming Engines, Rexam PLC, and US Synthetic.  

Blueprint for Success: Procurement 

APQC Blueprint Procurement CoverThis report presents a framework for procurement activities and how they relate to the enterprise; key measures for cost effectiveness, cycle time, process efficiency, and staff productivity; benchmarks for performance; and in-depth case studies from leading organizations.

Supplier Category Management 

Supplier Category Benchmarking coverThis report discusses 14 best practices of organizations that demonstrate meaningful alignment between the sourcing and procurement function and the overall business structure. Case studies on ATMI, FMC Technologies Inc., and Merck are included.   

Supply Chain Planning Benchmarks

Manufacturing KPI DiagnosticCompare your organization against top, bottom, and median performers for key metrics related to supply chain planning, including planning and management costs, number of full-time employees, and cycle time. 

 Also available: benchmarking data on supply chain planning metrics for these industries: 
Consumer products/packaged goods
Industrial products
Retail and wholesale

Benchmarking and metrics documents are provided to ASQ members as a benefit. Learn more.  

What Have We Learned?

QP COVER MAY 2011R. Dan Reid discusses how supply chain management, risk management, and failure mode and effects analysis can help soften the blow of catastrophic events.  

Quality Management Journal Special Issue

QMJ volume 18 issue 2In April 2011, Quality Management Journal published a special issue on research in supplier development and global supply chain quality.     

In the Know: Quality in Outsourcing

In the KnowA body of knowledge dedicated to quality in outsourcing is essential in the global marketplace. Govind Ramu walks through six knowledge areas that can lead to a repeatable, scalable, and sustainable outsourcing process.  

Quality Snags in the Mortgage-Finance Supply Chain

QMJ Vol 16 Issue 3 coverPaul Zipkin explains how the subprime mortgage crisis can be seen as a failure of quality across financial supply chains.   

Improving Supplier Quality Management

This webcast demonstrates how one company implemented a supply chain management system that captured actionable information, reduced costs, and improved overall process and product quality.  

Customer-Supplier Division

Visit the Customer-Supplier Division to find contacts and resources on topics like supplier selection and business continuity. See resources in the online library and read back issues of the Division newsletter The Partnership News.   




Case Studies

Featured advertisers




Featured advertisers

ASQ is a global community of people passionate about quality, who use the tools, their ideas and expertise to make our world work better. ASQ: The Global Voice of Quality.