Magazines and Journals
Report a Missing Issue
No claim for missing issues will be accepted after six months following the month of publication of the issue for international/Canada addresses and three months for domestic addresses.
Please contact ASQ to submit multiple claims for a publication.
Issues are mailed on the first business day of the publication month. Claims will not be accepted prior to the delivery guidelines listed below.
Example: Quality Progress is mailed on May 1. Domestic claims will not be accepted prior to May 8.
- Domestic: 1 week
- Canada/Mexico air mail: 2 weeks
- Canada/Mexico ground: 4 weeks
- International air mail: 3 weeks
- International ground: 6 weeks