Newsletter Archive - full copies of past Division newsletters
Statistics Body of Knowledge - our library content below focuses on the topics in this listing.
2010 Institute for Continual Quality Improvement Presentation
The presentation describes the author’s approach for applying sampling inspection to process audits...
- Filetype: mp4
- Publish date: 2011-03
Application of statistical thinking in the area of customer-centered process management...
- Filetype: pdf
- Publish date: 2007-06
- Keywords:Process management, Statistical thinking, Data-driven decision-making, Measurement systems validation, Common cause, Assignable cause
Winter 1989 Youden Address
This address discusses the requirements for succeeding in today's global economy: understand international standard concepts such as ISO8402 and ISO9000, view quality management and external quality assurance as competitive tools for a business, gear the business strategy toward the current global developments in quality assurance, and formulate a business strategy to remain competitive with European-style and Asia/Pacific-style quality competition. Audits are the prime mechanism for providing quality assurance, and there are different styles of using quality as a business strategy. In the European Community, auditing systems are based on reciprocal recognition of quality system registrations among participating nations. This strategy results in a systematic business-government partnership with supporting infrastructure. The benefits are that the audits force systematic quality efforts throughout the economies of all nations. This resultsin a competitive advanta! ge when bidding for a contract
- Filetype: pdf
- Publish date: 1989-12
- Keywords:Quality control, Quality assurance