ASQ - Statistics Division

ASQ Statistics Division Newsletter: Winter 1997 – Winter 1997

Abstract: The articles in this newsletter are Chair's Message, Editor's Corner, Letter to the Editor, SPAIG Update, 1997 Quality and Productivity Research Conference, CQE's Rewarded for Volunteer Spirit, Doug Montgomery Receives Statistics Division's Hunter Award, Statistics Division to Unveil "Virtual Academy" at AQC, Youden Address "System Change and Improvement: Guidelines for Action When the System Resists" by James M. Lucas, Mini-Paper "Nonstatistical Skills That Can Help Statisticians Be More Effective" by Ronald D. Snee, Statistical Thinking Interactive Session Questionnaire Results, 1996 FTC Short Course Summary, AQC Meetings, Division Council Meeting, and AQC Short Course Announcement.

Keywords: Systems thinking - Statistical thinking - Communication - Organizational development - Consulting - PDSA cycle - Flowchart - interrelationship digraph - affinity diagrams - Statistical process control - Exponentially weighted moving average (EWMA) chart

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