ASQ - Statistics Division

Change and Improvement: Guidelines for Action When the System Resists – 1996 Youden Address

Abstract: Any aspect of life can be regarded as a system. I will look at three systems to point out where improvements are needed. In the world-wide system, a major problem is population growth. In the nationwide system, a major problem is the decrease in how employers value and respect their employees. In the system of the statistics profession, a major problem is the lack of recognition, respect, and the low impact of statisticians, and the declining enrollments in statistics departments.

Keywords: Systems thinking - Statistical thinking - Organizational development

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