ASQ - Software Division
In This Issue:
Second Quarter 2007

See how IQPS implements and improves a company's business management systems, including the manufacturing and software development areas.

Westfall Team

The Westfall Team provides Software Engineering, Quality & Project Management consulting & training, including ASQ CSQE Refresher training.







Annual Business Update From the Chair - David Walker
This short article summarizes the strategic, tactical, resource, membership, and financial status of ASQ’s Software Division to communicate its general health to members.

Five-Year Strategic Plan: In previous newsletter articles, I have summarized our 11 strategic themes. We are now one year into a five-year initiative in pursuit of the Software Division’s vision, “To be a leading authority and recognized champion for excellence in software”.
For your convenience, here is a link to the July, 2006 newsletter article listing these 11 strategic themes.

I hope that you are taking advantage of the recent enhancements to your membership benefits resulting from our strategic planning including free webinars, discounts to various conferences and seminars, International and regional conferences, software standards reports, and improved “live” newsletter.

Tactics: The Software Division creates an annual business plan for each fiscal year (July 1-June 30). This plan includes tactics that are derived from the 11 strategic themes referenced above.

Volunteers: Software Division volunteers have taken the next step in their ASQ membership to hold positions on the Software Division Council………see the Current Leadership Roster.

This year, the following volunteers have joined us in various roles:
Robert Stoddard, SEI - SW Division Secretary
Valis Houston, Arcadia Consulting - SW Division Marketing Chair
Stuart Yarost, L3 Communications - SW Division ICSQ Marketing Chair
Louise Tamres, Arbor Networks - SW Division Regional Councilor, Region 10
David Peercy, Sandia Nat Labs - SW Division Regional Councilor, Region 14

Membership: The ASQ Software Division membership is growing and surpassed 4000 members in March 2007. A membership report is included in a separate newsletter article submitted by our Member Services Chair, Hank Sobah.

Financial: The Software Division operates on a balanced budget with most expenditures supported by membership dues. Revenue from significant programs provides seed money for future programs. A savings account provides financial stability to support investment in new initiatives and international and regional programs.

Financial Summary as of February 28, 2007 for fiscal year July 1, 2006 to June 30, 2007:

To Date
$ 22,054
$ 54,150
$ 48,618
$ 381
$ 54,150
$ 8,111
Prepaid Expenses
$ 1,291
Note: Significant expenses will be incurred over the next quarter for the October ICSQ’07. The division is in very good shape to cover these expenses.
Current Net Worth:

Designing Effective Processes – Angelica Arceneauz-Dobson
In today’s business environment, as technology permeates into almost every facet of life, the likelihood of software engineering professionals working in non-software oriented organizations is very high. This almost guarantees that people with little or no knowledge of software engineering processes will be key stakeholders in the software engineering process. On top of this, add new hires of engineering students straight from the university armed with theory and class projects, but lacking real software engineering experience. Designing and documenting an effective software process in this environment can be quite a challenge. If a process is not carefully designed and clearly documented, it will be destined to fail. Read more…

From Quality Assurance to Software Quality Engineering - Jeff Tian
This article introduces software quality engineering (SQE) as an overall engineering solution to the software quality challenge facing many software development organizations. Existing quality assurance activities are expanded to include two other important elements of SQE: 1) quality planning activities that set the quality goals and form an overall strategy; and 2) data collection, analysis, feedback, and follow-up activities that help to monitor, assess, and improve software quality in a quantifiable way. Techniques, models, and procedures for performing these activities are presented and illustrated by various examples. The integration of these activities into software development is also discussed. Read more…

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International Conference on Software Quality 2007 (ICSQ 2007) Keynote Speakers Announced – Mark Your Calendar
The International Conference on Software Quality will be held October 16-17, 2007, with tutorials October 15, 2007, and post-conference courses October 18-19 or 18-20, 2007, in Lakewood (Denver), CO.

Keynotes for ICSQ 2007 include:

Ken Schwaber is a co-developer of Scrum, an Agile product/project management process, along with Jeff Sutherland. Schwaber is a signatory to the Agile Manifesto, and founded the Agile Alliance and the Scrum Alliance. His current interests are improving the state of the software development profession so that our customers look forward to seeing us, we look forward to going to work, and our products are of excellent quality.

Dr. Richard Turner, a Fellow at the Systems and Software Consortium, is a respected researcher and consultant with 30 years of international experience in systems, software, and acquisition engineering. A member of the author team for Capability Maturity Model Integration (CMMI), Dr. Turner has led process improvement initiatives across a broad range of disciplines. His interests include applying agile techniques to a variety of engineering tasks, improving collaboration between researchers and technology users, and harmonizing life-cycle models.

He is co-author of two books: Balancing Agility and Discipline: A Guide for the Perplexed (Addison-Wesley, 2004), co-written with Barry Boehm; and CMMIsm Distilled (Addison-Wesley 2000, 2004), with Dennis Ahern and Aaron Clouse. A third book, CMMI Survival Guide: Just Enough Process Improvement, co-authored with Suzanne Garcia, was released as part of the Addison-Wesley SEI series in October 2006.

Read more about ICSQ 2007…

2008 World Congress for Software Quality - Taz Daughtrey
The World Congress for Software Quality (WCSQ), a major international gathering of software quality professionals first held in 1995, has scheduled its fourth conference for September 15-18, 2008, in Bethesda, Maryland. The event will incorporate next year's Software Division conference, as well as other specialized meetings.

"World Challenges for Software Quality" is a proposed framework for concerted action to be launched at WCSQ 2008. We are seeking to build a worldwide network of collaborating professionals, specifically directed at a three-year initiative to enhance the reliability, security, and empowering value of software-based systems... to be reported on at the next major WCSQ event in 2011. Read more…

ASQ World Conference on Quality and Improvement 2008 – Request for Volunteers
The Software Division is considering how it wants to participate in the 2008 World Conference. We are looking for volunteers who are interested in helping establish and implement our strategy for the 2008 conference. If you are interested in participating, please contact David Walker.

Pharmaceutical Technology Annual Conference
Pharmaceutical Technology Annual Conference will be held July 24-26, 2007, at the Park Hyatt at the Bellevue, Philadelphia, PA. Browse event Web site:

**15% Discount for ASQ Software Division Members**
The three themes of the Pharmaceutical Tech Conference this year - Lean Design, Quality Initiatives, and Cutting-Edge Technology - really touch the critical fronts on the pharmaceutical industry. Read more…

QAI/QAAM 6th Annual Conference – Call for Presentations
The 6th Annual Quality Assurance Institute (QAI) and the Quality Assurance Association of Maryland (QAAM) conference is September 19 - 20, 2007, near Baltimore, Maryland. Read more…

Software Division Webinar Report – The Use Case Technique: An Overview Presented by Karl Wiegers – Robin L. Dudash
The second ASQ Software Division webinar, “The Use Case Technique: an Overview” was conducted on Friday, November 3, 2006. The presenter, Karl Wiegers, a name synonymous with Requirements Definition and the Use Case Technique, stated during his presentation that use case templates were available on his Web site at, as well as the two books that he has written on software requirements. Read more… or view webinar …

Software Division Webinar Report – The Latest in Six Sigma and Software Engineering Presented by Bob Stoddard – Robin L. Dudash
The third ASQ Software Division webinar, “The Latest in Six Sigma and Software Engineering” was conducted on Friday, March 2. Robert Stoddard, a Motorola Six Sigma Master Black Belt, presented an excerpt from a discussion on the latest results of Software Design for Six Sigma (SDFSS) within the software engineering domain. Specific Software Engineering Institute (SEI) technologies were highlighted. Read more…

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Take the RUP Survey for a Chance to Win $250 – Dave Henderson
My name is Dave Henderson and I am a doctoral student at Virginia Tech majoring in Information Systems. I am conducting a survey for my dissertation to investigate attitudes of Information Technology professionals toward using the Rational Unified Process (RUP). As subscriber to the Software Quality Journal, your input would be extremely valuable to my research. The survey requires approximately 20 minutes to complete and will expire at midnight on Friday, August 10th, 2007. In return for your participation, I will provide a summary of the results of my research and you will be able to enter into a random prize drawing to win $250.00. The survey can be accessed at:
If you have any questions or concerns about the survey, please contact the survey administrator, David Henderson at or his advisors, Steve Sheetz, Ph.D. at or France Belanger, Ph.D. at Thank you for your assistance!

SQP Journal Articles – Sue Carroll
Software Quality Professional (SQP) Journal is an ASQ journal supported by the ASQ Software Division. In each quarterly issue there is an article that is available to non-subscribers. We’ll include the abstract and a pointer to that article in each quarterly division newsletter. You can find this quarter’s article, Secure Software Engineering Processes: Improving the Software Development Life Cycle to Combat Vulnerability by Thorsten Schneider in the articles and news section of this newsletter.

If you would like to write an article for the journal – see the author guidelines. If you would like to volunteer to review articles or books, or write to the editor contact

ASQ Software Quality Engineering Training Course
ASQ is holding public offerings of its popular Software Quality Engineering (SQE) course in Phoenix September 10-14, 2007, and tentatively in St. Louis November 12-16, 2007. This course is designed to help improve your job performance and the quality of your company's software products. It is a broad course that addresses all of the body of knowledge areas of the CSQE. It provides a thorough introduction for those new to software quality, as well as an opportunity to fill in any "blank spots" for experienced personnel. Although not designed as a certification refresher, this course may help seasoned software quality professionals brush up on the key elements of CSQE. Earn 3.6 CEUs and 3.6 ASQ RUs by attending this course. Watch the ASQ website for updated information…

ASQ Software Engineering, Software Quality and Software Project Management Courses
In addition to public courses, ASQ can bring Software Engineering, Software Quality and Software Project Management course on-site to your organization. View the complete course list…

Next Newsletter Deadline – 7/20/2007
If you would like to submit an article, including shorter “tips and techniques” submissions, have information or events that you would like to see posted or anything else you would like to contribute to the Software Division Newsletter that you think might be of interest to our members, please send your submissions to Linda Westfall.

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Retiring Your Certification – Kathy Harris
In the last issue of the Software Division Newsletter, I wrote about recertification. We hope some of those ideas and suggestions will make your recertification process less painful! While I was developing that article, I learned about another benefit the Certification Workgroup offers – certification retirement. If you’re getting ready to retire from your active work life, retiring your certification might be something to consider. Read more…

CSQE Practice Quiz – Theresa Hunt
Want to practice for the ASQ Certified Software Quality Engineer (CSQE) exam or just test your knowledge of software quality engineering? Take the CSQE 2Q2007 Practice Quiz…

Recruiting CSQE Volunteers – Kathy Harris
One good way to earn 2 RUs and have fun while doing it is to participate in an exam development workshop! Over the next 12 months, we will hold a number of CSQE workshops to support updating the body of knowledge. Please contact me at; for more information on becoming involved.

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COLUMNS – Standards-

IEEE Software and Systems Standards Committee (S2ESC) Meeting Report - Scott Duncan
This report covers the IEEE Software and Systems Engineering Standards Committee (S2ESC - Executive Committee and Management Board) meeting from Feb. 27 - March 1, hosted by Microsoft at their Mountain View, CA, research center. Read more…

US SC7 Technical Advisory Group (TAG) Meeting Report - Scott Duncan
This report covers the US SC7 Technical Advisory Group (TAG) meeting in Piscataway, NJ (March 13-15, 2007), hosted by the IEEE Computer Society at the IEEE Service Center. Read more…

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Aerospace Corner: Safety Assurance – W. L. Bill Trest
Safety assurance certification is “typically” part of overall aerospace systems and software development efforts. Safety assurance certification information is developed as needed for the various levels of hazard risk analysis.

Planned levels of safety assurance certification data development and record-keeping allow a degree of flexibility. Instead of constraining the whole development program to follow specific methodology, the developer 'customizes' the process rigor necessary for the safety criticality of the subsystem component(s), after performing hazard risk analysis. In other words, a developer need not apply the same process rigor to a subsystem component that does not process flight critical information, as opposed to a subsystem that does.

This flexible approach has been accepted as compliant with such standards as MIL-STD-882, UK Def-Stan-0055 and RTCA/ DO-178B. Notwithstanding, the benefits of process “flexibility” cannot override the demands of safety and therefore the evidence generated by the developer must always fully address the safety requirement. Read more…

Aerospace News - Mike Kress
"The Americas Aerospace Quality Group (AAQG) is working with the European Aerospace Quality Group (EAQG) on an initiative sponsored by the International Aerospace Quality Group (IAQG) to create an international software quality program standard. The new standard will be numbered AS9115 and will be confined to ‘deliverable software’ only at this time. The standard will be framed around the existing Americas standard AS9006 and will bring in elements of European Technical Report TR9109, ISO 12207, and other standards. This initiative is led by Giovanni Calcagni of Alenia and the U.S. effort is led by Mike Kress of Boeing. The new standard is targeted for release Dec. 2008 and available through the Society of Automotive Engineers."

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Membership Update – Hank Sobah
As of Dec 2, 2006 the Software Division has a total membership of 3,666 which is a decline of 4 from October, 2006 and 148 since the 2006/2007 year began in July and up by 77 since January of 2006. Below are some extracts of member types, top states, top sections, companies represented and sustaining member companies. Read more…

ASQ Senior and Fellow Advancement – Hank Sobah
Several people have asked “How do I become a Senior (or Fellow) member?” Well you don’t need to be old to be a Senior. The process is fairly simple, but (of course) has different requirements for each. As illustrated by the fact that there are so many more Senior members than Fellows, the process for becoming a Senior member of ASQ is fairly straightforward. The process for becoming a Fellow can be a little more complex.

I’ll try to clarify both a little bit in this article. The first thing that you might want to know is, “What does it do for me?” The answer is several things, from being recognized by your peers for your time and expertise in the quality profession, to networking opportunities and even additional benefits from ASQ. Read more…

Each One Reach One – Valis Houston
The Each One Reach One (EORO) program encourages and assists ASQ members in recruiting new members. It is a great way for you to build professional relationships of your own. Read more…

Latest Software Division Brochure – Valis Houston
Network with your professional colleagues and help us market the ASQ Software Division at the same time. Download and print the latest ASQ Software Division brochure and take copies to local professional meetings (e.g., ASQ section, SPIN, IEEE, ACM, and other local meetings) or conferences you attend. Talk about ASQ, the Software Division, and share a copy of the brochure along with the Each One Reach One (see above) information with other professionals you meet. Download the ASQ Software Division brochure…

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Questions or comments?
Software Division Web Site
Software Division Leadership
David Walker, Chair
Rufis Turpin, Chair-Elect
Robert Stoddard, Secretary
Eva Freund, Treasurer

How can we improve Software Quality Live? Did the December2006 issue provide helpful information? Let us know!

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