ASQ - Software Division
In This Issue:
March 2007

See how IQPS implements and improves a company's business management systems, including the manufacturing and software development areas.

Westfall Team

The Westfall Team provides Software Engineering, Quality & Project Management consulting & training, including ASQ CSQE Refresher training.







A Message from the Chair - David Walker
It raises my spirits to know that membership in ASQ is growing. Member retention has increased. The number of visitors to our Software Division web site is significantly increasing. Read on for a summary of existing and new benefits of your membership.

Member Benefits: Are you aware of the following benefits to you as a member of the ASQ Software Division?

New Benefits, Activities, and Resources: We are pursuing the following activities to expand our strength and value.

  • ASQ Certified Software Test Engineer – initial stages
  • Free Quarterly Webinars – first one this year is March, 2007
  • SQE Handbook – in work
  • Involvement in the 2008 World Congress on Software Quality

Let’s have a great 2007!

It’s Still the Requirements: Getting Software Requirements Right – James A. Ward
Why are information systems requirements so difficult to define? Why is there so often a yawning chasm between documented requirements and the system that actually gets implemented?

There are two major reasons why requirements definition is difficult. First, the customer may have only the vaguest idea of what an information system should look like prior to actual implementation and use of that system. Second, system developers commonly lack sufficient knowledge of the business functions a system must support to define how the system should be configured. Read more…

Secure Software Engineering Processes: Improving the Software Development Life Cycle to Combat Vulnerability - Thorsten Schneider
Most software has bugs, and many bugs have security implications. Attaching security aspects to software engineering helps to combat the current vulnerability pandemic. In secure software engineering a predictable, manageable process replaces ad-hoc “penetrate and patch” methodologies, which have been shown to produce a high severity of business losses. This article describes secure software engineering processes and their secure software related improvements to the software development life cycle to combat the surrounding malicious environment. Read more…

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Webinar Announcement: The Latest in Six Sigma and Software Engineering - ASQ Software Division
Presented by: Bob Stoddard
Date: March 2, 2007 12 pm – 1pm (Eastern Standard Time)
Duration: 1 Hour
Re-Certification Units (RU): Gain 0.1 RU under the Professional Development category for attending.
Since the inception of Six Sigma at Motorola in the early 80's, there has been a continual evolution and maturation of Six Sigma from a basic manufacturing quality improvement paradigm to today’s Business Improvement Paradigm and New Product Development Governance model. This webinar will provide some insight to this evolution and the latest results of Design for Six Sigma within the software engineering domain. Of specific focus will be the highlighting of a number of Software Engineering Institute (SEI) technologies, which the author believes provides major impetus to areas of DFSS previously not clearly understood within the software engineering domain. Read more and/or register for this webinar…

landscapeInternational Conference on Software Quality 2007 (ICSQ’07) Call for Papers
The International Conference on Software Quality will be held October 16-17, 2007 with tutorials October 15, 2007 in Lakewood (Denver), CO. The technical program committee for ICSQ 2007 invites you to submit a proposal for a technical presentation or tutorial for the 2007 conference based on your research, experiences and insight on current issues in the software industry. Please base your talks on the CSQE body of knowledge.

The deadline for submission of proposals for technical presentations and/or tutorials is April 16, 2007. Your submission will go through a peer review and you will be notified of acceptance by June 30, 2007. One speaker per session will be given a complimentary* conference admission. Technical presentations and papers will be published on the conference tutorial CD. Best papers will be invited to submit their paper for inclusion in Software Quality Professional Journal for publication. Visit the ASQ Software Division’s Conference Web site for ongoing information about ICSQ’07.

If you would like to present a one-hour technical presentation, please fill out the Technical Presentation Submission Form and send it to Doug Hamilton.

If you would like to present a one half or a one day tutorial, please fill out the Tutorial Submission Form and send it to Sue Carroll.

(*Note: speakers will be responsible for their own transportation and lodging.)

Software Division Partnering with the 2008 World Congress for Software - Taz Daugherty
The Software Division will be partnering with the World Congress for Software Quality, slated for September, 2008 in the Virginia suburbs of Washington, D.C. It is not too early to begin activating volunteers. In order to avoid having "yacc" (="yet-another-conference conference") we want to learn lessons from other events and find distinctive ways to advance our profession. Read more…

15th Annual International Conference on ISO 9000
The 15th Annual International Conference on ISO 9000 will be held at Disney’s Coronado Springs Resort in Orlando, FL on February 26-27, 2007.

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Mike KressMike Kress Named ASQ Fellow
Congratulations to Mike Kress - ASQ Fellow announced at WCQI in May 2006. The software division sponsored his nomination. An ASQ Fellow is an individual who has an established record of contributions both to the quality profession and to the Society. The grade of Fellow is an earned distinction. It is a symbol of respect from colleagues that must be approved by the highest officers in ASQ. Mike’s citation is: For service to ASQ for over 35 years as a section member and as a founding member and chair of the Software Division. As a member of other industry groups, he as contributed practical and cost effective quality requirements to standards for software quality and process improvement.

SQP Journal Articles – Sue Carroll
Software Quality Professional (SQP) Journal is an ASQ journal supported by the ASQ Software Division. In each quarterly issue there is an article that is available to non-subscribers. We’ll include the abstract and a pointer to that article in each quarterly division newsletter. You can find this quarter’s article, Secure Software Engineering Processes: Improving the Software Development Life Cycle to Combat Vulnerability by Thorsten Schneider in the articles and news section of this newsletter.
If you would like to write an article for the journal – see the author guidelines. If you would like to volunteer to review articles or books, or write to the editor contact

ASQ Software Quality Engineering Training Course
ASQ is holding a public offering of its Software Quality Engineering course in San Diego, California on April 16-20, 2007. This course is designed to help improve your job performance and the quality of your company's software products. It is a broad course that addresses all of the body of knowledge area of the CSQE. It provides a thorough introduction for those new to software quality, as well as an opportunity to fill in any "blank spots" for experienced personnel. Although not designed as a certification refresher, this course may help seasoned software quality professionals brush up on the key elements of CSQE. Earn 3.6 CEUs and 3.6 ASQ RUs by attending this course. More information or to register for the course…

ASQ Software Engineering, Software Quality and Software Project Management Courses
In addition to public courses, ASQ can bring Software Engineering, Software Quality and Software Project Management course on-site to your organization. View the complete course list…

Next Newsletter Deadline – 4/6/2007
If you would like to submit an article, including shorter “tips and techniques” submissions, have information or events that you would like to see posted or anything else you would like to contribute to the Software Division Newsletter that you think might be of interest to our members, please send your submissions to Linda Westfall.

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CSQE Recertification – Kathy Harris
Once you earn your CSQE certification, you have to recertify every three years. The purpose for requiring recertification is to ensure that, at a minimum, you maintain the same level of knowledge about the field that you had when you took the exam. However, recertification activities also create opportunities for you to continuously enhance your knowledge level.
There are two ways to recertify: through the accumulation of 18 Recertification Units (RUs), or by retaking the exam. Most people prefer to maintain their certification through RUs! Read more…

Recruiting CSQE Volunteers – Kathy Harris
One good way to earn 2 Recertification Units (RUs) and have fun while doing it is to participate in an exam preparation workshop! Over the next eighteen months, we will hold a number of CSQE workshops as we rework the Body of Knowledge. I am currently recruiting eleven people to help with the first of these workshops in July. If you have never participated in any workshop for any ASQ certification exam, now may be your opportunity to get involved! Please contact me at if you think you might be interested, and I’ll be happy to provide you with more information.

CSQE Practice Quiz – Theresa Hunt
Want to practice for the ASQ Certified Software Quality Engineer (CSQE) Exam or just test your knowledge of Software Quality Engineering? Try this practice quiz. Take the CSQE 1Q2007 Quiz…

Earning PMI PDUs – Valis Houston
Attending ASQ meetings, conference and training can help fulfill your Professional Development Units (PDUs) for your Project Management Institute’s (PMI) Project Management Professional (PMP) Certification. Attending these events fall under Category 4 of the Professional Development Unit (PDU) Qualifying Activities for PMI Certification. Category 4: Other Providers states:
“Contact hours of project and/or program management education may be earned by attending relevant educational programs offered by organizations not registered with PMI. To calculate the number of PDUs earned, use the following formula: one (1) contact hour of learning relevant to project and/or program management within a structured activity or course equals one (1) PDU.”
Documentation Required upon PMI audit/request: registration form, certificate or letter of attendance, and a brochure or course materials outlining the subject matter covered and the qualifications of the instructor/lecturer.”

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Monte Carlo Simulation: A Practical Measurement and Analysis Tool for Software Process – Robert Stoddard
A common thread throughout all process improvement frameworks and initiatives, including the Software Engineering Institute (SEI) Capability Maturity Model Integrated (CMMI) and Personal Software Process (PSP)/Team Software Process (TSP) technologies, is the quest for both improved process performance and predictability. The SEI CMMI is grounded on the basic concept that fundamental and sustained process improvement occurs by first enabling a process to be predictable, followed by achieving improvement in process performance. With this in mind, the author introduces the reader to the concept of Monte Carlo simulation and its powerful measurement role within many of CMMI Process Areas, as well as, the PSP/TSP technology area. Traditionally thought of as an academic exercise, Monte Carlo simulation has demonstrated industry usage in a variety of problem domains, including project management, risk management, technical risk assessment, delivered quality, and others. It has also proved useful across various SEI CMMI organizational maturity and capability levels. Of note is that Monte Carlo simulation is also a primary tool within Six Sigma and Design for Six Sigma. Read more…

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Membership Update – Hank Sobah
As of Dec 2, 2006 the Software Division has a total membership of 3,666 which is a decline of 4 from October, 2006 and 148 since the 2006/2007 year began in July and up by 77 since January of 2006. Below are some extracts of member types, top states, top sections, companies represented and sustaining member companies. Read more…

Each One Reach One – Valis Houston
The Each One Reach One (EORO) program encourages and assists ASQ members in recruiting new members. It is a great way for you to build professional relationships of your own. Read more…

Latest Software Division Brochure – Valis Houston
Network with your professional colleagues and help us market the ASQ Software Division at the same time. Download and print the latest ASQ Software Division Brochure and take copies to local professional meetings (e.g., ASQ Section, SPIN, IEEE, ACM and other local meeting) or conferences you attend. Talk about the ASQ, the Software Division and share a copy of the brochure along with the Each One Reach One (see above) information with other professionals you meet. Download the ASQ Software Division brochure…

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The following links will provide you with a snapshot of the latest activities in the regions.

Region 1 New England - Peter Schulz

Read more…

Region 2 Northern & Central New York – Gary Leskiw

Read more…

Region 4 Canada – Chris Fitz Gibbon

Read more…

Region 5 Mid-Atlantic – Joel Glazer

Region 6 Pacific Northwest – Tom Gilchrist

Certificate Program for Software Testing form the University of Washington Extension in Seattle, WA.

Read more…

Region 10 Michigan – Louise Tamres
The Software Division is happy to Welcome Louise Tamres as our Regional Councilor for Region 10. Louise has over 23 years experience in software engineering, specializing in software testing and software process improvement. She has established software quality initiatives at many companies, including GE Medical Systems, General Motors, Nortel, Electro Scientific Industries, as well as assisting start-up companies with their software quality needs. An enthusiastic speaker, she has taught many courses in software quality principles and methods. She is the founding member of Ann Arbor Software Quality Professionals, a group that meets regularly in southeastern Michigan. Her frequent role in mentoring fledgling testers led to the development of her book Introducing Software Testing published by Addison-Wesley. In addition to membership in the IEEE and ASQ, Louise is an ASQ Certified Software Quality Engineer (CSQE) and she is on the editorial board for Software Quality Professional. She received her BS and MS degrees from the University of Michigan.

Region 14 Southwest & Mexico – David Peercy
I have recently been appointed to the RC position for Region 14 and have yet to accomplish very much communication. As such – I’ll let this newsletter serve as my introduction. In the near future, I hope to set up an e-mail communication with all Region 14 ASQ members and identify key points of contact throughout the region. If you have a SPIN group, specific section information, ASQ training sessions, ASQ certification questions, interest in any of these areas, or just information to share, please do contact me at or 505-844-7965.
Also Announcing the 16th Annual Software Engineering Process Improvement Workshop organized by the Association for Software Engineering Excellence (ASEE), the Dallas-Ft. Worth (DFW) SPIN. Read more…

Region 15 South Eastern US – Mark Neal

IEEE/ACM The International Conference on Automated Software Engineering (ASE) will be held in Atlanta, Georgia, November 5-9 2007.

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Questions or comments?
Software Division Web Site

Software Division Leadership
David Walker, Chair
Rufis Turpin, Chair-Elect
Robert Stoddard, Secretary
Eva Freund, Treasurer

How can we improve Software Quality Live? Did the December2006 issue provide helpful information? Let us know!

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