Glossary of Terms
Every quality professional needs a handy reference of quality terms, acronyms and key people in the history of quality. This glossary derives from a variety of sources, including books, periodicals, Web sites and quality experts.
Looking for recommendations for your first Six Sigma read? If you have no previous exposure to Six Sigma, these books provide just enough information to get you started without overwhelming you with technical details.
|Title: The Six Sigma Way
Authors: Peter S. Pande, Robert P. Neuman, and Roland R. Cavanagh
Published: McGraw-Hill, 2000