Library

A Buzzword on My Radar: Ethics and Honesty in Six Sigma Deployment

As Six Sigma advances into new sectors, ethical dilemmas surrounding training procurement, deployment procedures, and results reporting come to the fore...

  • Filetype: pdf
  • Copyright: 2008
  • Keywords:Executive
Open Access

Proving Six Sigma for Healthcare

by Noel Wilson

A Six Sigma instructor discusses project results and explains how Six Sigma can improve not only quality of care and patient satisfaction, but also staff satisfaction, productivity, and the bottom line...

  • Filetype: pdf
  • Copyright: 2008
  • Keywords:Executive, Six Sigma, Business results, Healthcare
Open Access

Lean-Six Sigma, Healthcare, and the Senior Leader's Nondelegable Role

by Noel Wilson

Chip Caldwell, who specializes in strategic deployment of clinical and systems quality improvement and cost reduction initiatives in healthcare, explains how the keys to achieving Lean-Six Sigma healthcare results are systemic, organization-wide improveme..

  • Filetype: pdf
  • Copyright: 2008
  • Keywords:Executive, Leadership, Six Sigma

Using Quality and Six Sigma in a Financial Solutions Company

Bank of America has generated more than $2 billion in benefits and improved customer satisfaction scores by more than 30 percent by using quality and Six Sigma...

  • Filetype: pdf
  • Copyright: 2008
  • Keywords:Executive

Quality Profitability Planning: Improving Cost Effectiveness to Maximize Profits

A productivity analysis of two refineries shows how profitability planning can incorporate Six Sigma principles...

  • Filetype: pdf
  • Copyright: 2008
  • Keywords:Executive

Deploying the "D" in DFSS

Six Sigma's define, measure, analyze, design, verify (DMADV) methodology offers a systematic approach that can identify companies most likely to be engaging in fraudulent activities and experiencing financial decline...

  • Filetype: pdf
  • Copyright: 2008
  • Keywords:Executive
Open Access

Blurry Six Sigma Vision?

by ASQ Staff Writer

How to create a vision statement that will mobilize staff and set the tone for your implementation...

  • Filetype: pdf
  • Copyright: 2008
  • Keywords:Executive, Six Sigma, Vision statement, Strategic planning

By the Book and in a Fishbowl: How One Government Agency Implemented Six Sigma

With the help of an external support network, the Indiana FSSA's program combines conventional wisdom and a bit of improvisation. Final article in this series...

  • Filetype: pdf
  • Copyright: 2008
  • Keywords:Executive

A Six Sigma Approach to Business Process Integration

Six Sigma offers solutions for integrating the "extended enterprise" systems of supply chain management, enterprise resource planning, and customer relationship management...

  • Filetype: pdf
  • Copyright: 2008
  • Keywords:Executive

Faster Turnaround Time

In 2004, North Shore University Hospital (NSUH) used Six Sigma to reduce bed assignment delay turnaround time that made it difficult to balance capacity needs. A sidebar article explains Capstone projects and Six Sigma...

  • Filetype: pdf
  • Copyright: 2008
  • Keywords:Executive

ASQ News

 

Lean & Six Sigma Review
Process Improvement Using Six Sigma - A webinar in process improvement