Library

Define Phase Checklist

by Shankar, Rama

Use this simple checklist to ensure you have completed all the essential activities of this DMAIC phase...

  • Filetype: doc
  • Keywords:Quality Tools; Tools and Templates; Charter; DMAIC: Define
Open Access

Project Charter Template

by Shankar, Rama

Once you’ve defined the problem, use this simple charter document to confirm agreement between the problem-solving team and management...

  • Filetype: doc
  • Keywords:Quality Tools; Tools and Templates; Charter; DMAIC: Define
Open Access

Flow Chart Template

by Christolear, Dean

Create a graphical representation of the steps in a process, to better understand it and reveal opportunities for improvement...

  • Filetype: xls
  • Keywords:Quality Tools; Tools and Templates; DMAIC: Define, Measure
Open Access

Fishbone (Cause and Effect) Diagram

by Christolear, Dean

A tool for analyzing process dispersion. It is also referred to as the "Ishikawa diagram," because Kaoru Ishikawa developed it, and the "fishbone diagram," because the complete diagram resembles a fish skeleton. The diagram illustrates the main causes and..

  • Filetype: xls
  • Keywords:Tools and Templates, DMAIC: Define
Open Access

DMAIC Toolkit

by Sharma, Aseem

This simple Excel matrix shows the possible tools and techniques applicable to the DMAIC Cycle, from the Define to the Control stages...

  • Filetype: xls
  • Keywords:Tools and Templates, DMAIC: Define
Open Access

AHP Matrix Template

by Sharma, Aseem

Preferences can be termed as a % ratio scale of priority. It can be used in both the Define and Measure phases and can be applied after gathering VOC data...

  • Filetype: xls
  • Keywords:Tools and Templates, DMAIC: Define, DMAIC: Measure
Open Access

Stakeholder Analysis Template

by Brack, Rodney

This template shows the impact of stakeholders' attitudes, activity, power and interest in determining stakeholder engagement strategies...

  • Filetype: xls
  • Keywords:Tools and Templates, DMAIC: Define
Open Access

Performance Gap Matrix template

by McCain, Cecelia

The performance gap matrix is used to identify the performance gaps between one organization and a best practice leader by reducing data to common denominators. Complete instructions are included in the file...

  • Filetype: doc
  • Keywords:Tools and Templates, DMAIC: Define
Open Access

Problem Analysis Using Pareto Chart

This is a quick and very basic tool which can be used to capture and analyze problem occurrences..

  • Filetype: xls
  • Keywords:Tools and Templates, DMAIC: Define
Open Access

Simple QFD Matrix

by Bersbach, Peter

QFD connects the voice of the customer needs and wants (the Whats) to the capabilities, techniques, or approaches (the Hows) an organization can leverage to meet those needs. It is used in the DMAIC Define step to capture the customer needs, and in the Im..

  • Filetype: xls
  • Keywords:Tools and Templates, DMAIC: Define, DMAIC: Improve

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