Library

Stats and Subjectivity

For Six Sigma beginners: an introduction to sigma levels, shift and drift, and the subjectivity of statistics...

  • Filetype: pdf
  • Copyright: 2008
  • Keywords:Beginner

Dressing Season: A Game to Demonstrate the Business Need for Six Sigma

Set in a fictitious clothing manufacturing plant, this game asks teams to fill orders, confront process defects, and consider how Six Sigma could help...

  • Filetype: pdf
  • Copyright: 2008
  • Keywords:Beginner

CTQ Spells Customer Satisfaction

Identifying critical to quality characteristics requires translating the language of the customer into measurable data...

  • Filetype: pdf
  • Copyright: 2008
  • Keywords:Beginner
Open Access

Fitting a Square Peg in a Round Hole: Why Manufacturing Six Sigma Will Not Work in a Transaction-Based Financial Services Environment

Why Manufacturing Six Sigma Will Not Work in a Transaction-Based Financial Services Environment

by Shaffie, Sheila; Shahbazi, Shahbaz

Four key differences between the manufacturing and financial services environments have significant impact for Six Sigma implementation...

  • Filetype: pdf
  • Copyright: 2008
  • Keywords:Beginner

Six Sigma Simplified

The introduction to Six Sigma that is so simple, you can deliver it to your coworkers on the morning elevator...

  • Filetype: pdf
  • Copyright: 2008
  • Keywords:Beginner

Process Mapping for Improved Hiring

The process map is a logical starting point for recruiters and HR professionals who want to use quality tools to improve their hiring procedures...

  • Filetype: pdf
  • Copyright: 2008
  • Keywords:Beginner

Preparing Your Organization for Six Sigma

Before Black Belt training and improvement projects begin, establish a Six Sigma infrastructure that will sustain your initiative for the long term...

  • Filetype: pdf
  • Copyright: 2008
  • Keywords:Beginner
Open Access

Variation

A short introduction to the concept of variation and its relationship to improvement and business excellence...

  • Filetype: pdf
  • Copyright: 2008
  • Keywords:Beginner
Open Access

Process Capability

The capability of a process is a statistical indicator of how well it is functioning. This introduction includes four common ways to compute process capability...

  • Filetype: pdf
  • Copyright: 2008
  • Keywords:Beginner

ASQ News

 

Lean & Six Sigma Review
Process Improvement Using Six Sigma - A webinar in process improvement