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Open Access

SSGB Study Guide - Rougher Check Sheets

by Christolear, Dean

ASQ SSGB Study Guide. Rougher Check Sheets file...

  • Filetype: xls
  • Keywords:Green Belt; DMAIC; Check Sheet
Open Access

SSGB Study Guide - Finance Data

by Christolear, Dean

ASQ SSGB Study Guide. Finance data file...

  • Filetype: xls
  • Keywords:Six Sigma; Green Belt
Open Access

SSGB Study Guide - Scrap Data file

by Christolear, Dean

ASQ SSGB Study Guide. Scrap data file...

  • Filetype: xls
  • Keywords:Six Sigma; Green Belt
Open Access

SSGB Study Guide: Chapter 1 – Define

by Christolear, Dean

The first chapter in this 5-part series walks you through the Define phase of the DMAIC process using a hypothetical SS GB project. Included are excel spreadsheets with known data and instructions for creating a Pareto Chart and Flowchart...

  • Filetype: pdf
  • Publish date: 2009-01
  • Keywords:Green Belt; DMAIC; Pareto Chart; Flowchart
Open Access

SSGB Study Guide: Introduction

by Christolear, Dean

This exclusive five-part series by Dean Christolear, one of Six Sigma Forum’s top contributors, uses a project-focused approach to teach you the tools and skills you need to be an effective Six Sigma Greenbelt...

  • Filetype: pdf
  • Publish date: 2008-12
  • Keywords:Six Sigma; Green Belt; Quality Tools; DMAIC
Open Access

Metrics that Trigger Actionable Discussions: Prioritize Process Improvements Using Gauge R&R and SPC Capability

by Ramu, Govind

Integrating tools like FMEA, GR&R, and SPC provides a quality improvement framework for monitoring process health and prioritizing improvements. An eight-step model begins with documenting quality characteristics and leads to the creation of a "process he..

  • Filetype: pdf
  • Publish date: 2007-12
  • Keywords:Master Black Belt, SPC, Metrics

Metrics that Trigger Actionable Discussions: Prioritize Process Improvements Using Gauge R&R and SPC Capability Presentation

by Ramu, Govind

Integrating tools like FMEA, GR&R, and SPC provides a quality improvement framework for monitoring process health and prioritizing improvements. An eight-step model begins with documenting quality characteristics and leads to the creation of a "process he..

  • Filetype: pdf
  • Publish date: 2007-12
  • Keywords:Master Black Belt, SPC, Metrics

Help Desk Improves Service and Saves Money with Six Sigma

by Endara M., Francisco

The help desk for a telecom company used Six Sigma to reduce the average solution time for customers from 9.75 hours to 1 hour and decrease operating costs...

  • Filetype: pdf
  • Publish date: 2006-08
  • Keywords:Case study; Black Belt; Six Sigma; Cycle time reduction; Cost reduction; Quality function deployment (QFD); Design of experiments (DOE); Fishbone diagram; Process improvement; Process capability; Business results
Open Access

Is Your Company Culture Ready for Six Sigma?

by Wilson, Noel

What are the components of a Six Sigma culture of continuous improvement? What does it take to develop this culture?

  • Filetype: pdf
  • Publish date: 2004-07
  • Keywords:Six Sigma, Organizational culture, Statistics, Defects, Teamwork, Customer focus
Open Access

A Shared Need and Vision: Changing the Culture at Valley Baptist Health System

by Hubbard, Blake; Pexton, Carolyn

A project that improved staffing levels at Valley Baptist also contributed to cultural change by involving both leadership and process owners, emphasizing all along that their interests were the same...

  • Filetype: pdf
  • Publish date: 2003-09
  • Keywords:Champion; Six Sigma; Human resources; Healthcare; Staffing; Patient satisfaction; Employee satisfaction; Quality of care

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