Library

Using the Voice of the Customer to Seed the Perfect Storm

Stormy conditions have transformed the competitive landscape and made Six Sigma essential...

  • Filetype: pdf
  • Copyright: 2008
  • Keywords:Executive

Sarbanes-Oxley & Six Sigma: Getting the Most from Bi-Lateral Leverage

This presentation from ASQ's Six Sigma Conference discusses how leveraging the infrastructure, culture, discipline and tools of a Six Sigma deployment can maximize the return on investment for Sarbanes-Oxley compliance efforts...

  • Filetype: pdf
  • Copyright: 2008
  • Keywords:Executive

Some Guidelines for Counting Opportunities for Defects

When counting opportunities for defects, consider only value added activities and keep your organization's objectives in mind...

  • Filetype: pdf
  • Copyright: 2008
  • Keywords:Green Belt

Process Control and Causes of Variation

The author responds to Earl Naumann's explanation of common-cause and special-cause variation, presenting his own perspective on the best way to teach the difference...

  • Filetype: pdf
  • Copyright: 2008
  • Keywords:Master Black Belt

Some Comments on Control Charts with Large Subgroup Sizes

Large subgroup sizes can result in Shewhart control charts that are sensitive to small and practically irrelevant changes in a process characteristic...

  • Filetype: pdf
  • Copyright: 2008
  • Keywords:Black Belt

Reduction of Yarn Packing Defects Using Six Sigma Methods: A Case Study

By using the standard Six Sigma DMAIC model, this Indian textile company was able to reduce rejection during packing of finished yarn cones by measuring the current performance level and initiating proper remedial action...

  • Filetype: pdf
  • Copyright: 2008
  • Keywords:Executive

Hiring Process Map

Figure 2 from "Process Mapping for Improved Hiring". Attempts to include outputs for each step and inputs classified according to five categories...

  • Filetype: xls
  • Copyright: 2008
  • Keywords:Beginner

Three DPMO: A Six Sigma Calculation that Makes Practical Sense

Defects are attribute data and cannot be fractional. Sigma shift can vary between 1.4 and 1.6. Why not consider a Six Sigma calculation that allows us to keep defects whole numbers by adjusting shift?..

  • Filetype: pdf
  • Copyright: 2008
  • Keywords:Black Belt

Making Six Sigma Last

An examination of trends in Six Sigma training and development expose issues customers and consultants will need to address to assure the methodology's longevity...

  • Filetype: pdf
  • Copyright: 2008
  • Keywords:Champion

IT Performance Management Using IT-BSC and Six Sigma

Integrating IT-balanced scorecard and Six Sigma provides what any IT performance management effort needs: a structured system for collecting measures and metrics, using them to understand process performance gaps and improvement solutions, and performing..

  • Filetype: pdf
  • Copyright: 2008
  • Keywords:Executive

ASQ News

 

Lean & Six Sigma Review
Process Improvement Using Six Sigma - A webinar in process improvement