Library

Open Access

Process Control Plan Worksheet

by Tonkin, Allan

This tool helps individuals and users document a Process Control Plan during the Improve and Control phase of a DMAIC project..

  • Filetype: xls
  • Keywords:Tools and Templates, DMAIC: Improve - Control
Open Access

X-Y Prioritization Matrix

by Wegner, Ed

Great tool in helping to focus-in on most important factors..

  • Filetype: xls
  • Keywords:Tools and Templates, DMAIC: Analyze
Open Access

Simple QFD Matrix

by Bersbach, Peter

QFD connects the voice of the customer needs and wants (the Whats) to the capabilities, techniques, or approaches (the Hows) an organization can leverage to meet those needs. It is used in the DMAIC Define step to capture the customer needs, and in the Im..

  • Filetype: xls
  • Keywords:Tools and Templates, DMAIC: Define, DMAIC: Improve
Open Access

Project Selection Index

by Cortez, Reymundo

This is a very simple tool that helps in the efficient selection of improvement projects..

  • Filetype: xls
  • Keywords:Tools and Templates, DMAIC: Define
Open Access

Wilcoxon - Mann - Whitney Rank Sum Test

by Christolear, Dean

This spreadsheet performs a Wilcoxon - Mann - Whitney Rank Sum Test to look for statistical differences between two groups of data. This is a non-parametric test that can be used regardless of the underlying distribution (normal, Binomial, Poisson etc)...

  • Filetype: xls
  • Keywords:Tools and Templates, DMAIC: Improve
Open Access

Detailed Process Map Template

by Burke, Jamie

Detailed process maps are used to identify sources of variation, opportunities for improvement, and help characterize the relationships Y = f(x). They are helpful in identifying the key inputs (X's) and output variables (Y's). Key inputs into the process..

  • Filetype: ppt
  • Keywords:Tools and Templates, DMAIC: Define
Open Access

SIPOC Diagram Template 2

by Burke, Jamie

A SIPOC diagram is used to graphically outline all the relevant elements of a process improvement project. The tool can help those newer to DMAIC to grasp the systems aspect of process definition...

  • Filetype: vsd
  • Keywords:SIPOC, Tools and Templates, DMAIC: Define, DMAIC: Measure
Open Access

T and F Tests

by Christolear, Dean

This spreadsheet performs a two sample t test and F test at 95% confidence to look for statistical differences between two groups of data. The F test evaluates the variance of the two data sets. The t test evaluates the average (or mean) of the two data s..

  • Filetype: xls
  • Keywords:Tools and Templates, DMAIC: Improve
Open Access

Project Ticket Template

by McCain, Cecelia

This tool is used to define the framework (or charter) for a quality planning or quality improvement project. It is designed to avoid project scope creep by keeping the project focused on the defined objectives and deliverables. It also helps to identify..

  • Filetype: doc
  • Keywords:Tools and Templates, DMAIC: Define

Help Desk Improves Service and Saves Money with Six Sigma

by Endara M., Francisco

The help desk for a telecom company used Six Sigma to reduce the average solution time for customers from 9.75 hours to 1 hour and decrease operating costs...

  • Filetype: pdf
  • Publish date: 2006-08
  • Keywords:Case study; Black Belt; Six Sigma; Cycle time reduction; Cost reduction; Quality function deployment (QFD); Design of experiments (DOE); Fishbone diagram; Process improvement; Process capability; Business results

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Lean & Six Sigma Review
Process Improvement Using Six Sigma - A webinar in process improvement