Customer Satisfaction Index Template
Abstract: This template can be used to capture and evaluate the degree of customer satisfaction for any manufacturing or service industry organization using a Rank Order Survey and Pareto analysis.
Keywords: Customer Satisfaction Index; Pareto; Scores; Questionnaire; Weighted Score; Tools and Templates
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Very good. Many thanks.
--Kennie, 03-03-2011
--ahmed, 03-17-2010
--Mohab Fawzy, 12-10-2009
This file is in Microsoft Office 2007 format. If you are using an older version of Microsoft Office, and can't open this document, you'll need to install the compatibility pack from Microsoft: http://www.microsoft.com/downloads/details.aspx?FamilyID=941b3470-3ae9-4aee-8f43-c6bb74cd1466&displaylang=en
--Nathan Ziarek, 11-24-2009