You face a special challenge: Meet customer needs while remaining economically competitive. Automated processes can make an impact, but services are still labor-intensive. There can be no substitute for high-quality personal interaction between service employees and customers. Use quality practices to:
Improving Productivity Through Lean Six Sigma Ware house Design – Case Study
An improvement team worked collaboratively with internal and external stakeholders to find solutions to meet the challenges of both current and future customers.
Prepared for Battle
For well-prepared organizations, the economic environment is hardly more of a challenge in bad times than in good.