2013 SQD Leadership

The Service Quality Division is led by a division board of service professionals from many different industries. We volunteer our time and energy to create and sustain division benefits and services that  will help our members to attain excellence in service quality. We invite you to join us.

Elected Officers

 Chair

Lori Dellinger
loridellinger@gmail.com
 

Chair-elect

Janice Peace
jpeace@conexis.com
 

Secretary

Leia Patzernuk
leia.patzernuk@gmail.com
 

Treasurer

Alan A. Bruno
abruno52@comcast.net

Immediate Past Chair

Robert Houle
robert_houle@tufts-health.com

Committee Chairs

Audit Chair and Scholarship Chair

Dale L. Morgan
dlm@gilbreaths.com

Awards Chair

Holly Mensen
mensen@bresnan.net

Conference Co-Chairs

Alan Bruno
abruno52@comcast.net

Robert Houle
robert_houle@tufts-health.com

Education Chair

Maria Stoletova
m_stoletova@hotmail.com

Internet Liaison

Open

Publications Chair

Jennifer M. Piccotti
jen_piccotti@yahoo.com

Marketing Chair

Tania Salarvand
tania.salarvand@valeocon.com

Body of Knowledge Chair

John Iverson
john.iverson@vangent.com
 

Voice of the Customer Chair

Jason Spiegler
jasonspiegler@yahoo.com
 

Membership Chair

Holly Mensen
mensen@bresnan.net

Volunteer Coordinator

Keith Joy
joyks@ornl.gov

Nominating Committee Chair

Robert Houle
robert_houle@tufts-health.com