Trends and Developments


Editor's Pick
Open Access

Geared Toward Innovation

by Bisgaard, Soren

The role of innovation is being vigorously debated among quality professionals and in society at large. It is therefore appropriate that innovation has been elevated to one of the most important strategic issues for the quality profession....


Innovation Imperative: Embracing Change

by Merrill, Peter

The revised ISO 9001 provides some great opportunities for innovators, but you must look carefully for those opportunities....


Innovation Imperative: Team Sports

by Merrill, Peter

The spikes in knowledge that have occurred throughout history all have leaders associated with them. The myth that surrounds these leaders is they all were lone geniuses. In truth, the most famous leaders worked with teams of highly skilled people....


A Place to Call Home

by Leonard, Denis; Zajicek, Gary

Builder leverages quality toolbox, culture to construct house for "Extreme Makeover" TV show....


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