Trends and Developments


Editor's Pick
Open Access

Geared Toward Innovation

by Bisgaard, Soren

The role of innovation is being vigorously debated among quality professionals and in society at large. It is therefore appropriate that innovation has been elevated to one of the most important strategic issues for the quality profession....


Innovation Imperative: Culture Clash

by Merrill, Peter

When ISO 9001:2000 was first published, it was based on eight principles. The third principle was “People involvement.”...


Innovation Imperative: Whereto after ISO 9001:2015….?

by Merrill, Peter

September 2018 is coming fast, and those who have not transitioned yet to ISO 9001:2015 are probably in a last-minute panic....


Innovation Imperative: 'And the Truth Is Plain to See'

by Merrill, Peter

Celebrating 50 years of Quality Progress got me wondering about what was happening in the late 1960s. Specifically, I thought about a band called Procol Harum and its No. 1 hit, “Whiter Shade of Pale.”...



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