Measurement and Statistics

Editor's Pick

Driven by Metrics

by Okes, Duke

Performance metrics are a necessary part of managing an organization. However, they have good and bad impacts on individual behavior, so organizations need to find ways to maximize the good while minimizing the potential damage....

A Better Picture

by Jensen, Willis; Szarka III, John; White, Kevin

All processes have variation. When you collect data on these processes, you can get a better understanding of the magnitude of that variation and what efforts are needed to reduce the variation to improve product quality....

Statistics Spotlight: Starting Up Is Hard to Do

by Hare, Lynne B.

Let’s face it. The outcome of most start-ups is disappointing to say the least. All too often, they end with unanswered questions, internal organizational strife and increased frustration. And that’s on a good day....

A Picture Is Worth a Thousand Words

by Lee, Jan

One of the most powerful tools in an investigator’s toolbox is graphical analysis. The idiom “a picture is worth a thousand words” aptly describes the power of a graph or chart to communicate a nonconformance and the potential root cause at a glance....

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