Quality Management


Editor's Pick
Open Access

Perspectives: Adapting to Troubled Times

by Nichols, Michael D.; Houry, Karim

Quality personnel should recognize the economic climate as an opportunity to demonstrate the impact quality can have. It’s up to them to adapt their skills, techniques, tools and leadership styles to help their companies navigate the troubled waters....


The System Is the Solution

by Schultz, John R.

Organizations function as systems—collections of interdependent processes, events and resources. Failure to embrace systems thinking can cause serious consequences for an organization....


Expert Answers: August 2014

by QP Staff

Achieving division quality ... Clarifying calibration...


Safety in the Skies

by Odigie, Michael; Martin, Royce A.; Courbat, Michael; Sinn, John W.

Embracing the notion of continuous improvement, the aviation industry is endeavoring to redefine and fine-tune the way safety is managed....


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