Standards and Auditing


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Energize Your QMS

by Hunt, Lorri

Changes to the ISO 9001:2008 amendment are high benefit and low impact. This position stated the following: "ISO 9001:2008 has been developed to introduce clarifications to the existing requirements of ISO 9001:2000 and changes that are intended to improv...


Standards Outlook: Remove the Silos

by Liebesman, Sandford

The most significant and costly silos that exist in most organizations today are the ones representing finance and quality management....


Expert Answers: April 2015

by Salsbury, Bud; Sherman, Peter J.

My answer may seem lengthy, but I feel defining things is important. First, here is part of a memo I put together for one organization: ISO terminology and definitions—CAPA...


Expert Answers: March 2015

by Palmes, Paul; Aston, Bill

Far too many organizations still employ a system best described as a bolt-on QMS. QMS output is reported to top management as a separate entity through management review, often as an annual progress report in which objectives—while certainly supporting business success—still remain subordinate to top-level business goals. The 2015 revision simply ends this practice by "ensuring the integration of the quality management system requirements into the organization’s business processes. ......


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