Open Access

18 Steps to Six Sigma Project Success

by Fernandes, Marcelo Machado; Hurst, Jennifer; Antony, Jiju; Turrioni, João Batista; Silva, Messias Borges

Selection and prioritization of Six Sigma projects (SSP) is one of the most frequently discussed issues in Six Sigma literature. If an SSP is poorly selected, positive results are delayed and frustration may build throughout the organization....


A Match Made in Maintenance Heaven

by Stoute, Ray

Maintenance management embraces several asset management principles that emphasize short, medium and long-term perspectives, juggling capital vs. operational expenditure to harness the spend, and a project management philosophy....


Standard Issues: Highly Compatible

by Palmes, Paul

According to ISO 9000:2015, “quality” is defined as the “degree to which a set of inherent characteristics of an object fulfils requirements.” The same document further defines “characteristic” as a “distinguishing feature.”...


The Desired Effect

by Rusly, Johanna

Many of the activities and tasks carried out for personal and business purposes are project-based. Even tasks that aren’t directly viewed as projects still go through the typical stages of a project life cycle....


Standard Issues: Open to Interpretation

by Palmes, Paul; Isaacs, Dale

“The organization shall” is a well-known phrase throughout International Organization for Standardization (ISO) standards. What follows these words must be addressed by an organization. Unfortunately, sometimes the requirements can be a bit confusing....


Standard Issues: Big Q vs. Little q

by West, John E. “Jack” ; Cianfrani, Charles A.

To demonstrate the organization’s ability to consistently provide products or services that meet customer and applicable statutory and regulatory requirements, as well as the organization’s internal requirements....


Open Access

Try This Today: Keep It Simple

by Barsalou, Matthew

When performing root cause analysis, it’s helpful to form a tentative hypothesis. Your hypothesis might be wrong, but it gives you a starting place. If new information is gained while evaluating the hypothesis, it can be rejected if it’s incorrect....


Open Access

Volviendo a los Fundamentos: Decídete

by Rusly, Johanna

El método ágil para gestión de proyectos utiliza la mejora continua y la colaboración en cada etapa del proyecto, lo que requiere reuniones cara a cara con mayor frecuencia que otros enfoques de gestión de proyectos....


Open Access

Back to Basics: Make Up Your Mind

by Rusly, Johanna

The agile project management method uses continuous improvement and collaboration at every stage of a project, requiring more face-to-face meetings than other project management approaches....


Open Access

Data Disruption

by Duarte, Jim

There is much discussion these days about disruptive technology—cell phones are replacing landlines; electronic fuel injection is replacing carburetors; calculators have replaced the slide rule; and cell phones are eliminating watches entirely....


A Study in Measurement

by Choudhary, Neetu

Six Sigma is a highly disciplined, data-driven process that helps organizations develop and deliver near-perfect products, services and projects by improving the capabilities of business processes, increasing performance and decreasing variation....


Open Access

Try This Today: Sample Sizes

by Cortes, Gilbert A.

Effectiveness monitoring is a critical step in the failure investigation process, and occurs after implementing specific actions to address all confirmed root causes of an issue or deviation....


Building Assurance

by Beck, Bruce E.; Isle, Tim

Upgrading facilities can be costly, filled with risks and stressful for those doing the work. To mitigate these challenges during a retrofit project, a pharmaceutical manufacturer used a construction quality assurance program....


Open Access

Quality in the First Person: A Journey Toward Quality

by Kantumuchu, Venkata

There is always something new to learn in the field of quality, and sometimes it takes moving across the world to discover it....


Open Access

One Good Idea: Visualizing Constraints

by Coman, Alex; Ronen, Boaz

The gate and gear chart can be used to give the theory of constraints a visual element....


Open Access

Back to Basics: Perfect the Project

by Estrada-Salinero, Lourdes

Projects that start off on the wrong track can be difficult, if not impossible, to correct and perfect. Make sure that all your projects start off smoothly by following these three steps....


Open Access

Best of Back to Basics: Improving a System

by Pintavalle, Robert

When we think of nonconforming material, we think about scrapped and reworked material or products that directly cut into a company’s bottom line. But a closer look shows that a nonconforming material system can provide a wealth of information....


Open Access

Best of Back to Basics: Tell Me About It

by Radziwill, Nicole M.

Plan-do-study-act-export (PDSA-X) supports the collaborative pursuit of excellence across organizational boundaries, geography and time....


Open Access

One Good Idea: See the Full Spectrum

by Krishnappa, Umesh

To eliminate faults from reappearing, fault data spectrum is a tool that can monitor the effectiveness of corrective actions on a continuous basis....



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