Standards and Auditing : ISO 26000
Get your boss to pay for training ... Three or six-sigma process?
Q: I’d like to know which process is better controlled: a three-sigma process or a six-sigma process. If the context of your question relates to statistical process control (SPC), then a six-sigma process is better controlled. Q: Will the new ISO 26000 st...
The Malcolm Baldrige National Quality Award has added “governance and social responsibilities” to its leadership criteria, codes of conduct are more prevalent, and ethics has taken on new importance in corporate training and business school curricula. In ...
ASQ Service Quality Conference
Sept. 22–23, 2014 | San Francisco
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November 16–17, 2014 | Milwaukee
ASQ members exchange comments, suggestions, questions and ideas inspired by articles or letters in Quality Progress.