Trends and Developments : Social Responsibility


On the Right Course

by Nejati, Mehran; Ghasemi, Sasan

In today's competitive business environment, organizations do not always limit their concerns to those of shareholders and customers....


Valuable Resource

by Zimmerman, Andrea

Talent development is addressed in three key components of sustainability management systems: international standards, social responsibility (SR) reporting and performance excellence frameworks....


Open Access

Quality in the First Person: Character and Passion

by Stephens, Duane

When the entire goal of the pharmaceutical industry is to improve, prolong or possibly save lives, the character and passion we exhibit every day are just as critical as the specialized skills and training that brought us here....


Ford's Focus

by Levinson, William A.

“Triple bottom line” refers to the measurement of a business’s impact on people, planet and profits. These metrics may seem aggressive, but Henry Ford proved their intelligent interpretation and application makes them synergistic and mutually supporting....


Open Access

Getting on Track

by Bowers, Dorothy P.; West, John E. “Jack”

ISO 26000 is here. Are you ready? Maybe the better question is: Do you care? You should. ISO 26000 Guidance on Social Responsibility has been touted as the new standard that can help manage social responsibility issues at your organization....


Open Access

Getting on Track/Por el Buen Camino

by Bowers, Dorothy P.; West, John E. “Jack”

ISO 26000 is here. Are you ready? Maybe the better question is: Do you care? You should. ISO 26000 Guidance on Social Responsibility has been touted as the new standard that can help manage social responsibility issues at your organization....


Practice What You Teach

by Pumilio, John; Wettstein, Jason

Many education institutions do not have a foundation conducive to sustainability efforts. For many, change will be cumbersome. Opportunities exist, however, and persistence will be an ally....


From the President: Quality and the Three Conversations

by Saco, Roberto M.

For generations of authors, that intimidating D-word—deadline—makes even the bravest among us cringe. So when QP’s editor reminded me at a recent board meeting that the due date of this column, my first as ASQ president, was quickly approaching...


Open Access

Strong Foundation, Solid Future

by Leonard, Denis

In the wake of the scandals five years ago that shook consumer confidence in business leaders and the economy, I co-wrote an article about the resurgence of social responsibility on the corporate landscape and increased public awareness on the topic....


Open Access

A Framework for Business Ethics

by Andersen, Bjorn

Profit maximization is, of course, the main and foremost objective for any commercial organization. Most modern organizations realize that to survive in today’s competitive arena, customers have to be satisfied....


Open Access

Making Social Responsibility the Standard

by Bowers, Dorothy

In 2003 the International Organization for Standardization (ISO) responded to pressure from large multinational enterprises by forming an advisory group to consider the need for a corporate social responsibility (CSR) standard. The result is ISO 26000:...


Open Access

Corporate Social Responsibility

by Leonard, Denis; McAdam, Rodney

Corporate scandals such as those involving Enron and WorldCom may finally be awakening corporate America to its social responsibilities. Such scandals are creating concern about business ethics and governance....


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