Quality Management : Six Sigma


Entire Digital Issue: June 2014

by Hankel, Amanda

You are being directed to the June Digital Issue of QP. If your browser does not take you there click here....


3.4 per Million: Conducting FMEAs for Results

by Kubiak, T.M.

Today’s world is fraught with risk. A failure mode and effects analysis (FMEA) is a prevention-based, risk management tool. Its real value is reflected in its use as a long-term, living document....


3.4 per Million: Knowing the Drill

by Conklin, Joseph D.

In the quest to solve quality problems, drilling down into data is a time-honored strategy that serves Six Sigma practitioners well....


3.4 per Million: The ‘Initiative’ Olympic Games

by Carnell, Mike

It seems that the business world has experienced a fairly rapid transition in focus to “innovation” as the next initiative or the next big thing. Meanwhile, leadership teams wander the vast Serengeti Plain of performance improvement....


3.4 per Million: The Best of Both Methods

by Breyfogle, Forrest W.

Many organizations have deployed both business process management and lean Six Sigma. The similarities and differences between these two methods could be illustrated using a Venn diagram, shown in Figure 1....


Open Access

Back to Basics: Light Bulb Moment

by Force, Scott

NEWLY CERTIFIED Six Sigma Black Belts often struggle with understanding how the various quality tools work together. It took me a few projects before I began to see linkage. As I teach and mentor new Belts, I use an analogy that hits close to home....


Open Access

Quality in the First Person: It's a Process

by Jennings, John

I have been a Type 2 diabetic for 40 years—about as long as I’ve been in the quality field. Currently, there is no cure for diabetes. But it can be managed....


Open Access

Volviendo A Los Fundamentos: Momento de Iluminación, Inspiración Súbita y Repentina Comprensión

by Force, Scott

Newly certified Six Sigma Black Belts often struggle with understanding how the various quality tools work together. It took me a few projects before I began to see linkage. As I teach and mentor new Belts, I use an analogy that hits close to home...


Statistics Roundtable: One Size Does Not Fit All

by Hoerl, Roger W., Snee, Ronald D.

The need to improve is ever present in all endeavors and will continue to be so. We live in a dynamic world. As predicted in the second law of thermodynamic and entropy, the world will continue to change....


3.4 per Million: Roundabout Estimation

by Conklin, Joseph D.

THE IDEAL IN Six Sigma is to directly measure your inputs and outputs. What can a quality practitioner do when that’s not possible or practical?...


Open Access

Lessons in Labeling

by Braswell, Nina; Koroseta, Jill; Grogan, Amy

What kind of care would you want for a loved one fighting cancer? This is the question the experts at Cancer Treatment Centers of America ask themselves every day and motivates employees to create a culture where continuous improvement becomes a habit....


Open Access

Don't Lose Patients

by Creasy, Todd; Ramey, Sarah

Clinch Valley Medical Center—a for-profit, 175-bed hospital operating in western Virginia and part of a healthcare organization with operations in 18 states—has been undertaking lean Six Sigma initiatives for approximately three years....


Entire Digital Issue: February 2013

by Krzykowski, Brett

You are being directed to the February Digital Issue of QP. If your browser does not take you there click here....


Open Access

The Right Blend

by Vanicek, Vera

Faced with cost reductions and scheduling changes, a chemotherapy mixing room (CMR) implemented the define, measure, analyze, improve and control method and lean tools to optimize operations....


3.4 per Million: Box Paradox

by Carnell, Mike

Without any data to support this, I’m willing to wager that anyone who has been employed in a manufacturing or transactional environment for five years has either been directed to or heard someone direct others to “think outside the box.”...


Expert Answers: January 2013

by Kubiak, T.M.; Vaks, Jeffrey E.

Six Sigma staffing ... Calibration vs. verification ......


Open Access

One Good Idea: Ultimate Originality

by Sundararajan, K.

When developing products for a new market, innovative ideas are essential. A tool that can be used to spark innovative new product ideas is the ideate, define, design and validate (IDDV) method....


Open Access

Quality in the First Person: Who Is the Customer?

by Smith, Julian D.

The Christmas season is a good time to study processes because shopping provides a prime example. During this time, men tend to revert to a “hunter-gatherer” state, while women are diligently searching for the optimum gift....


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