Quality Management : Six Sigma


Open Access

Budgetary Bandage

by Sharma, Manoj

Process improvement approaches can be used effectively in combination with pragmatic application of clinical knowledge to improve wound care costs by targeting excess use in community care, a nontraditional setting for application of process improvement....


Under Advisement

by Tetens, Samuel; Southwick, Anegla; Bellardo, Jonathon; Adamczak, David; Manguson, Karen; Walters, Lisa M.;

When you write that check for college, are you confident your son or daughter will graduate? As your student continues to rack up loans, do you wonder whether he or she will get the education and experiences that will lead to a decent job?...


Open Access

ASQ's Six Sigma Resource Guide

by QP Staff

Special Advertising Section ASQ 600 N. Plankinton Ave. Milwaukee, WI 53203 Phone: 800- 248- 1946 asq. org/ learninginstitute ASQ offers a variety of both public and on- site Six Sigma and lean Six Sigma courses. com You don.t have to be a statistician ...


Open Access

Quality in the First Person: The Story Starts

by Watson, Jay;

This author describes witnessing the rise of the U.S. quality movement and Six Sigma....


3.4 per Million: Before Breakdown

by Conklin, Joseph D.;

My friend Ken and I go back more than 30 years. We met at Acme Reengineering. Acme was the main parts supplier to the local automotive engine rebuilding industry....


3.4 per Million: High Vantage Point

by Breyfogle, Forrest W. III

Organizations can encounter catastrophic events or major issues in which their products or processes result in major financial problems, damage and destruction, serious injury and illness, and even death....


Open Access

One Good Idea: Structure With Speed

by Danielsson, Emma

The secret to Green Belt projects is to fulfill the need for structure in a project without drowning in details. One way to do this is to use the cause and effect matrix in combination with a risk map....


3.4 per Million: MSA in Two Dimensions

by Conklin, Joseph D.

Introducing measurement system analysis (MSA) with single variable examples is good for communicating basic concepts of the subject....


Capturing Cash

by Aldowaisan, Tariq A.; Abu-Latifa; Hytham

Most Six Sigma applications pertain to increasing the efficiency of a key process by focusing on decreasing operating expenses and consequently increasing the bottom line. Few applications address an organization’s top line or revenue generation function....


3.4 per Million: Proactive Benefits Calculations

by Carnell, MIke

In the late 1990s, Six Sigma was hot. Everybody wanted to be a consultant, and everybody claimed to have been the consultant that GE used to attain its amazing results....


Carried Away

by Fulton, Larry; Bastian, Nathan; Wilson, Ron

DFSS is a widely used algorithmic process that integrates quality as part of the new product design process that has been shown to improve the new product development performance....


Open Access

Roadmap to Savings

by Harlan, Jim; Arnason, Walt; Nichols, Jack; Arthur, Jay;

E-470 is the 75-mph toll road that runs along the eastern perimeter of the Denver metropolitan area. The road is financed, constructed, operated and governed by the E-470 Public Highway Authority....


Entire Digital Issue: June 2014

by Hankel, Amanda

You are being directed to the June Digital Issue of QP. If your browser does not take you there click here....


3.4 per Million: Conducting FMEAs for Results

by Kubiak, T.M.

Today’s world is fraught with risk. A failure mode and effects analysis (FMEA) is a prevention-based, risk management tool. Its real value is reflected in its use as a long-term, living document....


3.4 per Million: Knowing the Drill

by Conklin, Joseph D.

In the quest to solve quality problems, drilling down into data is a time-honored strategy that serves Six Sigma practitioners well....


3.4 per Million: The ‘Initiative’ Olympic Games

by Carnell, Mike

It seems that the business world has experienced a fairly rapid transition in focus to “innovation” as the next initiative or the next big thing. Meanwhile, leadership teams wander the vast Serengeti Plain of performance improvement....


3.4 per Million: The Best of Both Methods

by Breyfogle, Forrest W.

Many organizations have deployed both business process management and lean Six Sigma. The similarities and differences between these two methods could be illustrated using a Venn diagram, shown in Figure 1....


Open Access

Back to Basics: Light Bulb Moment

by Force, Scott

NEWLY CERTIFIED Six Sigma Black Belts often struggle with understanding how the various quality tools work together. It took me a few projects before I began to see linkage. As I teach and mentor new Belts, I use an analogy that hits close to home....


Open Access

Quality in the First Person: It's a Process

by Jennings, John

I have been a Type 2 diabetic for 40 years—about as long as I’ve been in the quality field. Currently, there is no cure for diabetes. But it can be managed....


Open Access

Volviendo A Los Fundamentos: Momento de Iluminación, Inspiración Súbita y Repentina Comprensión

by Force, Scott

Newly certified Six Sigma Black Belts often struggle with understanding how the various quality tools work together. It took me a few projects before I began to see linkage. As I teach and mentor new Belts, I use an analogy that hits close to home...


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