Quality Management : Lean


Seeing Is Believing

by Young, Gregg;

The hardest part of cycle-time reduction is knowing where to start. Process flow charts and visual maps help teams picture a process, but they present data in numerical form. Graphs and charts are more effective because they show patterns more clearly....


Small Changes, Big Results

by Harris, Chris; Audimoolam, Niran; Gudgel, Stephen A.

For a hitter in baseball, transitioning from one who relies on the big home run to win games to one who slaps out singles and doubles can be difficult. The same holds true for lean enterprise implementers....


Open Access

Perspectives: Down a Black Hole

by de Macedo, Magáli

In the aftermath of the most expensive soccer event of all time—the 2014 World Cup, which cost approximately $14 billion—one question remains:...


Entire Digital Issue: March 2015

by Hankel, Amanda

You are being directed to the March Digital Issue of QP. If your browser does not take you there click here....


Open Access

Walk the Line

by Bremer, Michael

Most organizations become more efficient after adopting an improvement methodology,1 but many fail to radically transform their competitive positions or significantly alter the way they engage their employees....


Entire Digital Issue: February 2015

by Hankel, Amanda

You are being directed to the February Digital Issue of QP. If your browser does not take you there click here....


Bank on It

by Monier-Vinard, Isabelle; Grant, Adrian

Credit Agricole Group's investment banking arm recently launched a lean Six Sigma initiative and identified its cash payments process as one area ripe for substantial improvement....


Entire Digital Issue: February 2014

by Hankel, Amanda

You are being directed to the February Digital Issue of QP. If your browser does not take you there click here....


Open Access

Learning From Experience

by Behling, David

Seven thought leaders offer their take on lean’s impact, opportunities and challenges....


Get There Faster

by Andell, Jonathon L.

While traditional value stream maps, 5S workplace organization and spaghetti diagrams are crucial tools for the lean practitioner, they do not lend themselves readily to quantifying waste associated with transporting things throughout a facility....


Open Access

Expert Answers: August 2013

by QP Staff

Correction vs. corrective action ... Identifying and eliminating waste...


Dig Deeper

by Chadha, Rajeev

Sort,store, shine, standardize and sustain (5S) is a lean process for creating and maintaining an organized, clean, safe and high-performing workplace....


Expert Answers: May 2013

by QP Staff

Lean case studies from IT organizations...


Wasted Words

by Patra, Pradeep; Paul, Avijit

Lean tools are embedded with elements that encourage effective communication. Whether it’s color-coded work spaces or transparent parts bins, these tools foster an environment in which cycle times are reduced while raising quality....


Open Access

The Power of Positive

by Johnston, Frank C.; Beck, Duane P.

In his 2006 book, The World is Flat, Thomas Freidman cites the many challenges globalization puts on corporate life: changing political realities, social entrepreneurship and the effects of the internet....


Open Access

Back to Basics: Stakeholder Management 101

by Kangas, Philip J.

Stakeholder buy-in is an essential factor of any successful project, including Lean and Six Sigma process improvement efforts. A leading cause of project failure, however, is inattention to those stakeholders who have the greatest influence over...


Volviendo a los Fundamentos: Gerenciamiento de Partes Interesadas 101

by Kangas, Philip J.

Por definición, Six Sigma y Lean Six Sigma requiere del apoyo y liderazgo de la alta dirección. Sin embargo, una causa principal de falla en los proyectos de Six Sigma o Lean es la falta de atención de aquellos que pueden influenciar en la...


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