Standards and Auditing : ISO 9000
Standards Outlook: Get in Front of the Problem
Considering the unfortunate fact that product recalls and their disastrous results seem relatively common, it’s curious why so many organizations resist formal efforts to address preventive action....
Standards Outlook: From the Trenches
ISO 9001 and the COSO internal control guidance document used by financial organizations that must comply with the requirements of the Sarbanes-Oxley Act don’t have a lot in common, but one thing they share is the need to update the current version....
Standards Outlook: What's Old Is New Again
The time appears to have finally come to start another major revision of ISO 9001. But before moving forward, it’s a good idea to look back at where we’ve been....
Expert Answers: May 2012
Defining quality ... Consolidating certifications ......
Standards Outlook: Revised Thinking
COSO developed the internal control integrated framework in 1992 in response to the savings and loan scandals of the 1980s. COSO is now 20 years old and is due for an upgrade to incorporate changes in the financial environment....
Perspectives: Taken for Granted
The ISO 9000 series is Quality 101, and as quality practitioners, we should never forget it....
Standards Outlook: Know Your Role
When an organization has stale quality management system processes in the face of dynamic—at times chaotic— uncertainty, the entire system may become irrelevant....
Standards Outlook: The Missing Link
In most organizations, quality and finance behave like independent silos, resulting in excessive costs and unhappy customers and investors....
Standards Outlook: Revisionist History
The latest version of ISO 9001 was published in December 2008. Since then, ISO/TC 176 has created a task group to consider concepts for inclusion in the next revision, which is scheduled for publication in 2015....
Get Your Ducks in a Row
The ISO 9001 quality management system has been around since 1987, and it is generally acknowledged that the system produces some fairly significant benefits, including improved profitability, higher sales and better employee morale....
Standards Outlook: Prevent Defense
Effective preventive action requires focus and attention, both of which can be addressed via a method that starts with prioritization and ends with improvement actions....
Standards Outlook: Remaining Relevant
Without changes, ISO 9001 risks becoming irrelevant on the world stage. So, what new ideas should be included in the next edition?...
Easy as 1, 2, 3 (4, 5)
Visual memory aids can be very useful. For example, we can use our five fingers to remember the five major sections
of the ISO 9001 standard....
Expert Answers: April 2009
Auditing your new company ... ISO 9001 coverage ... Dealing with wishy-washy management....
Small Change, Big Impact
Little has changed in the fourth edition of ISO 9001, which was issued late last year by the International Organization for Standardization. ISO 9001:2008 contains no new requirements, so the transition should be painless for most organizations....
Volviendo a los Fundamentos: Mejorar un sistema de gestión de no conformes
Cuando pensamos en material no conforme, pensamos en el scrap y material retrabajado o los productos a los que son directamente vinculados a la línea inferior de una empresa....
ISO-lating the Problem
When two healthcare organizations were searching for a way to better manage their activities, both turned to ISO 9001:2000 in the hope that the standard could organize their practices and help them improve service to patients....
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