International
Entire Digital Issue: November 2012
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Around the Bend
While the eight forces found in the 2011 ASQ Future of Quality Study are unique, what ties the group together is the theme of emergence—the idea that, in many cases, these forces rose quickly and seemingly out of nowhere....
Futures Study
Forces of Change From All ASQ Futures Studies Table 1 1996 1999 2002 2005 2008 Changing values Partnering Quality must deliver bottom- line results Globalization Globalization Globalization Learning systems Management systems will increasingly absorb the...
In the Know
More and more organizations are choosing outsourcing as a necessary means of remaining competitive in the global economy. Quality professionals must consider building a body of knowledge completely dedicated to the subject of quality in outsourcing....
Living Inside China's Quality Revolution
Quality processes in China today continue to be influenced by remnants of ancient policies and practices. When Huawei Technologies, one of China’s largest telecommunications manufacturers, recently declared its intention to become the Toyota of the...
Standards Outlook: AS&D Standards? Revisions to Improve Supplier Performance
The International Aerospace
Quality Group (IAQG) is revising
the IAQG 9100 family of
standards1 to stay aligned with
changes to ISO 9001,...
No Longer Lost in Translation
Language barriers and communication delays can disrupt a company's plans to survive and thrive in a global economy. The pursuit of quality also depends on bridging the communication gap. Without communication there can be no bridge from quality theory...
How Russian and U.S. Standards Impact Foreign Trade
Standardized requirements for product quality are inhibiting business partnerships between companies and government agencies in the United States and Russia. Russia's rapid transition from a planned economy to a free market system has no parallel in...
Volunteer Trains Black Belts in Romania
A retired quality management consultant relates his experiences as a volunteer trainer of Black Belts in Romania, Europe's poorest country. Under the sponsorship of NCH Advisors, a management company that administers investments made in Romania by...
Use Basic Quality Tools To Manage Your Processes
The 2000 revision of ISO 9001 stresses the importance of process in a company's quality system. However, many firms operating under the traditional hierarchical view of structure have found it difficult to make the transition. The experience of a...
Applying an Excellence Model to Schools
Students, parents and society are demanding much more of schools as education becomes more and more important for national economic competitiveness, growth and even survival....
Column: World View: Quality Management And the World's Largest Corporations
Many of today's global corporations are more powerful economically than some countries. Decisions made in offices by board members can influence the course of events worldwide, sometimes to the same extent as decisions made by politicians-but with less...
ASQ's World Partners
One of ASQ's objectives is to become a global advocate for excellence and a provider of information and learning opportunities about quality. Having decided to take a more active role in collaborating with existing national quality associations, ASQ is...
ASQ Section and Student Branch Spark Conference
One feature of the ASQ section 205 support of a small ASQ student branch at Broome Community College in Binghamton, New York is an invitation to Broome alumni to apply for the international visitor fellowship sponsored by the section and the Cooperative...
Column: World View: European Statistics Network Grows Rapidly
Aims to increase understanding, idea exchange, networking and professional development
ENBIS now has more than 500 members from 25 countries across the entire European continent plus nine non-European countries, including nine members from the United States, seven from Israel and one from Canada. Most members are...
Annual Quality Awards Listing
Quality Progress' Quality Awards Listing is a guide to automotive, government, international, national, regional, and state quality related awards and awards programs. Awards listed must be quality related, eligibility cannot be limited to members...
Column: World View: Samsung Uses Quality To Grow
Korean giant draws on just about everything in the toolbox to reach its goals
The Samsung Quality Award was established in 1993 to recognize business divisions by using criteria developed from the Baldrige Award, ISO 9000 quality management standards and the company's own business operation standards. Nearly 70% of Samsung's qualit...
Column: World View: Excellence Ireland's National Symbol of Quality
The redeveloped Q-Mark is both a symbol of quality and a brand recognition tool
Ireland's Q-Mark has been designed with the European Foundation for Quality Management (EFQM) excellence model in mind and goes a long way in successfully satisfying the processes element of that model.
While the Q-Mark is...
9 Reasons to Switch to a Single Supplier System
Airtel Mobile Phone Services in Chandigarh, India manufactures electronic assemblies for automotive customers with stringent quality requirements. To improve quality, the firm switched from a multiple supplier system (MSS) to a single supplier system...
American Statistical Association Conference on Statistical Practice
February 16–18 | Orlando, FL
Visit www.amstat.org/meetings/csp/2012/index.cfm.
ASQ Lean and Six Sigma Conference
February 27–28 | Phoenix, AZ
Visit http://asq.org/conferences/six-sigma.
ASQ members exchange comments, suggestions, questions and ideas inspired by articles or letters in Quality Progress.
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