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Solving Spats

Sometimes additional training can correct actions and prevent further problems

 

Marital Matters

I am married to (would you believe?) a fellow quality engineer. I must admit, there are times in our little marital spats—especially when he does not do something as I think he should—I find myself asking: “Why did you do it like that? No, really. Why? But why? OK, I want a complete root cause analysis and corrective action.”

Usually, he answers, “We are not at work, dear.” But sometimes, his reply is more romantic: “Well, honey, I guess I just need more training.”

—Karla Sheffer, quality engineer, Essex Industries, St. Louis

 

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