Tools & Resources

The New Voices of Quality

Veronica Gonzalez-Bosch

Veronica Gonzalez-Bosch

Title: General director.

Company: QFD Latin American Association, Monterrey, Mexico.

Education and applicable certifications: Master's degree in science with a specialization in quality systems and productivity from the Monterrey Institute of Technology in Mexico, certified Black Belt in quality function deployment, received formal training in Six Sigma by Motorola.

Quote: "I strongly believe that quality must be continuously evolving, being a continuous process rather than a static one. I visualize quality as a 'personal suit' you wear so leaders, companies and individuals can understand the importance of methods and tools, and will include them as part of their daily business and personal life."

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