Tools & Resources
The New Voices of Quality
Title: Assistant professor.
Company: James Madison University, Harrisonburg, VA.
Education and applicable certifications: Doctorate in technology management and quality systems from Indiana State University in Terre Haute, ASQ-certified Six Sigma Black Belt and manager of quality/organizational excellence, Baldrige Examiner, reviewer for the National Science Foundation, member of the technical advisory group for ISO 26000:2010—Guidance on social responsibility.
Quote: "My role is to educate and inspire as the workforce of the future evolves. I’ll continue teaching my students how to structure and solve quality-related problems for their companies and communities, and connect them with opportunities to do quality-related community service. I want to inspire students from all different majors to understand and promote the value of quality in their fields, and spread the message of improvement."