Tools & Resources

The New Voices of Quality

Lori Dellinger

Lori Dellinger

Title: Assistant vice president, manager of loan files and image quality.

Company: Citizens Bank, Flint, MI.

Education and applicable certifications: Bachelor's degree from the University of Michigan in Flint, ASQ-certified quality process analyst and quality improvement associate, Six Sigma Green Belt.

Quote: "My desire is to give back to the quality community by contributing as a leader and mentor to other young professionals. Quality practitioners are continuously learning and inspired by those who have come before us. But we must keep adding new voices of quality to bring forth new insights and ideas that will sustain and grow the quality community."

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