Tools & Resources
The New Voices of Quality
Title: Manager, operational excellence.
Company: Care Fusion, San Diego, CA.
Education and applicable certifications: Bachelor's degree in business and management from the University of Redlands in California, certified Six Sigma Black Belt.
Quote: "I often find that people in the community lose focus on the real objectives of the trade—quality products and processes that provide the desired value to the customer and stake holder. My commitment and contribution, therefore, is to always be the voice of reason, leading colleagues and the community to take that step back and analyze the outcomes and results of policy and procedures we aim to implement or follow. It is not enough just to challenge; I also aim to provide the coaching and leadership required to keep us grounded in reason."