Tools & Resources
The New Voices of Quality
Title: Lead, business excellence.
Company: ANZ Support Services, Bangalore, India.
Education and applicable certifications: Master's degree in operations management from the K.J. Somaiya Institute of Management Studies and Research in Mumbai, India, ASQ-certified manager of quality/organizational excellence, Six Sigma Master Black Belt, certified quality engineer.
Quote: "I am focused on making quality and ASQ a force in India. I know I am a small voice, but that does not deter me. Quality is a chosen priority for me. I have consciously made career choices to have opportunities to make a difference for the better. By helping organizations achieve the results they want in a responsible manner, I am making a contribution in my own small way. Going forward, I want to continue using my writing, speaking and advisory skills to influence quality's impact on leadership development and improving education."