Tools & Resources


University of Alberta
Edmonton, Alberta, Canada
The university’s Department of Family Medicine offers an undergraduate (medical education) elective course on fundamentals of patient safety and quality improvement that incorporates Institute of Healthcare Improvement patient safety and quality curriculum and Canadian Patient Safety Institute curriculum.
Denise Armstrong, Department of Family Medicine, 780-492-7462,

Brock University
St Catharines, Ontario, Canada.
The Faculty of Business offers a bachelor's degree in business administration that includes a course in Quality Management, as well as other courses (such as Project Management, Statistics, etc.) that would be useful for a future quality professional.  The Quality Management course is designed to cover all of the material related to the Certified Quality Process Analysis (CQPA) certification, amongst others.
Michael J Armstrong, 905-688-5550 x 5323,,

University of Phoenix-Ontario, University of
See listing under Alabama.

University of Phoenix-Vancouver, BC, University of
See listing under Alabama.

Sherbrooke, University of Sherbrooke
Quebec, Canada.
Bachelor’s and master’s degrees and doctoral in quality management and total quality management.
Bruno-Marie Béchard, professor and rector, 819-821-7152,



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