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Get Your Ducks in a Row

by Orthaber, John

The ISO 9001 quality management system has been around since 1987, and it is generally acknowledged that the system produces some fairly significant benefits, including improved profitability, higher sales and better employee morale....


Online Sidebar 2: How much will it cost?

by Orthaber, John

Almost all the costs of implementing ISO 9001fall into one of the following categories: Registration costs: Registrars are free to set their own rates, which are generally predicated on a daily rate per person, plus expenses....


Online Sidebar 1: What makes the ISO 9001 QMS work?

by Orthaber, John

In addition to the marketing advantages, which everyone seems to understand, there are a number of different aspects to the ISO 9001 quality management system (QMS) that contribute to its success. Of these, three tend to stand out....


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