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If You Build It, They Will Come
After decades of rising healthcare costs and individual stakeholder initiatives to cut expenses, annual medical cost trends continue to outpace all other employer economic indicators. The current economic crisis and federal healthcare reform discussions...
ISO-lating the Problem
When two healthcare organizations were searching for a way to better manage their activities, both turned to ISO 9001:2000 in the hope that the standard could organize their practices and help them improve service to patients....


