What Are Quality Reputations Worth?
The practical successes of Six Sigma have shown that quality initiatives have a substantial effect on an organization's bottom line. Yet quality professionals may experience difficulty convincing managers to keep up the efforts once a quality objective...
Quality Problems and Their Real Costs
When considering the cost of poor quality, it is important to consider the hidden cost of managerial transactions. If management is distracted from its normal responsibilities, these activities require additional resources. Quality problems respond only...
Six Sigma and the Bottom Line
The cost of poor quality is a key criterion for the selection of Six Sigma projects. The economic effects of Six Sigma can be impressive, but must be evaluated relative to a company's cost structure and revenues. While defects and other quality metrics...
How Better Quality Affects Pricing
By achieving the highest levels of quality, the cost of poor quality can be minimized. Better production quality increases the maximum potential price and decreases unit production costs....
