February 2020


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Bridging the Gap

by Ogvozdin; Vitaly

Since 1986, the International Organization for Standardization (ISO) has developed the ISO 9000 family of quality management systems (QMS) standards, and many organizations have used them to create their own quality systems....


Getting to Normal

by Vandenbrande, Willy

Statistical process control (SPC) is a fundamental quality management technique. It is a mandatory tool in the automotive industry, part of all Six Sigma courses and required knowledge for many ASQ certifications. Many people take SPC courses....


Tending to Trending

by Moon, Jayet

If your company makes a product that can potentially harm customers or end users, trending complaints, claims or field failures is not only a good idea for proactive problem detection, it’s also an implied requirement in many regulated industries....


Open Access

All Roads Lead to Rome

by He, Bering

Lean and Six Sigma are the most successful quality improvement strategies. With the progress of globalization and the evolution of quality management practices, these strategies are seen as complementary. The combined initiative is called lean Six Sigma....



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