September 2019

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We ARE Doing It!

by Radziwill, Nicole; Stepniowski, Jennifer; Duffy, Grace; Jeffries, Sheronda; Kovach, Jamison V.; Gaydos, Michelle D.; Bhattacharyya, Binafza; Kendall, Kay; Siegler, Aimee; Anderson-Cook, Christine; Johnson, Heather Audrene; Chitre, Sejal Patel

In July, the FIFA World Cup-winning U.S. women’s national soccer team used a world-stage podium to draw attention to pay disparity in men’s and women’s professional soccer....

Data: Guilty Until Proven Innocent

by Kovach, Jamison V.

The information necessary to support effective decision making, monitor performance and appropriately allocate resources within organizations is derived from measurements. Hence, measurement is a critical management activity....

Going the Distance

by Athens, Wendy

Lean Six Sigma merges process optimization and waste elimination practices. By controlling variation, customers ultimately receive predictable services. This doesn't ensure customer satisfaction, however, because processes still can be off target....

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