July 2018

Valid or Not?

by Jeffries, Sheronda; Reda, Carmine

As the Sept. 15, 2018 expiration date of certifications to ISO 9001:2008 and ISO 14001:2004 nears, understanding how to evaluate the validity of an ISO 9001 or ISO 14001 certificate is becoming increasingly important....


Open Access

Passport to Success

by Pope, Larry M.

Last year, I was reflecting on my career when I realized that I had been a quality professional for about 27 years. My journey started as a bench chemist in San Antonio and has progressed steadily to my current role as vice president of quality assurance....


Performance and Perception

by Pylipow, Peter E.

Have you ever received a performance appraisal that didn’t adequately reflect your performance? Did you feel undervalued, like your work wasn’t fully appreciated?...


Learning About Learning

by Dew, John R.

Quality professionals play many different roles in planning for quality, designing quality management and control systems, managing assessment, performing inspection and audit functions, and handling corrective action systems....



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