April 2018

Becoming a Master

by Kachoui, David

Every quality manager wants to build a team of avid learners who continually improve. The quality manager must first build his or her own competency in the quality field to develop personal mastery....


Open Access

Serious About Samples

by Peña-Rodríguez, Manuel E.

Sampling is one of the most-used methods in quality systems to control the output of any given process. Specifically, sampling allows organizations to distinguish between good product and defective product....


Seeking Validation

by Mehta, Bob

Process validation is an important influencer in manufacturing, regardless of industry. In the biomedical industry, for example, it’s imperative medical devices are safe and effective for their intended use....


When Failure to Comply Is Not an Option

by Gooding, James L.

Managing change can demand more from an organization than the usual thoughts about migrating to new cultural values, behaviors and practices....



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