April 2017

A New Way of Thinking

by Casey, John J.

In our modern industrial world, the universal objective is to provide products with zero defects to our customers. This objective is clear, simple and easily understood. It’s also extremely difficult to accomplish....


Open Access

In Tandem

by Khan, Naeem

Opportunity management, a long-neglected concept in business literature, has finally been given more of the spotlight. Usually, it’s been risk management that has gotten more attention because of its negative impacts....


Stately Manner

by Veenstra, Cindy; Furst-Bowe, Julie

This article describes the success of the state and regional Baldrige programs and the collaborative Alliance for Performance Excellence. It highlights the process of applying for the state or regional Baldrige award by discussing Wisconsin's program....


Do You Understand?

by London, Calvin; Gray, Amy;

Pharmaceuticals are one of the most regulated industries. Regulations require organizations to have established and effective processes for training and education that ensure employees can adequately complete their job functions....


Open Access

ASQ World Conference on Quality and Improvement Sponsors and Exhibitors

by QP Staff

THORS eLearning Solutions 404 uniPoint Software Inc. 531 University of Michigan Integrative Systems + Design 233 Veeva Systems 433 Verify Inc. 122 VKS 227 Wako Chemicals USA Inc. 307 X- Stream Leadership Group 301 Pro QC International 607 Prosci 201 QI M...



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