October 2014

Take Care of Your 'Ugly Baby'

by Bush, Gwen

Identifying symptoms of a dysfunctional quality management system, understanding possible causes and implementing corrective actions can help organizations address their biggest problems....


Getting It Right the First Time

by Vashisht, Sagar; Kumar, Krishan; Gaba, Narender

A tier-one automotive shock absorber supplier faced dwindling productivity because of a high rework rate. It applied Shainin methods, including component search and paired comparison, to identify the cause, reduce rework and save money....


Strength in Numbers

by Clark, Peter

To refresh his résumé after a job loss, the author sought ASQ certifications because of their reputation for relevance and rigor....


Open Access

Step It Up

by Grigg, Alfred; Hirt, Michael; Laman, Scott A.; Marmon, Jerry; and McShane Vaughn, Mary

SITTING IS THE new smoking. The more you sit and stagnate, some doctors say, the poorer the outlook is on your health and even life expectancy—regardless of how fit you think you are....



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