March 2014

Open Access

A Step Forward

by Hampton, Debra M. Hay;

The committee draft of ISO 9001:2015 is significantly different from ISO 9001:2008, and includes new terms and clause structure. It also focuses on reducing risk and applying the process approach....


At Your Fingertips

by Cartia, Robert A.

Troubleshooting is defined as a form of problem solving most often applied to the repair of failed products or processes. It is a logical, systematic search for the source of a problem so it can be solved and so the product or process can operate again....


Open Access

Will to Live

by Csikos, Brian

How one quality professional confronted a life-threatening diagnosis....


Open Access

Probing Probabilities

by Hooper, William

Let's do a little experiment from an article published in the New England Journal of Medicine in 1978. Suppose you are tested for a rare disease that occurs in the population at about 1%. The test is 95% accurate....



Featured advertisers