The 2012 survey was sent to 54,337 members. Of the 6,857 individuals who started the survey, 6,857 completed the questionnaire for a response rate of 11.2%....
The more things stay the same, the more quality professionals must look for productive ways to change. For the first time since QP began its annual salary survey, the most important indicator—average salary—has become frustratingly stuck in place....
The key to developing a high-performance, quality-oriented workforce is maintaining a high level of employee engagement....
- Keeping Current: December 2012 [Open Access]
- Back to Basics: Breaking It Down [Open Access]
- Quality in the First Person: Who Is the Customer? [Open Access]
- Career Corner: Trade Your Expertise [Open Access]