August 2012
Rethinking Treatment
Changing and improving complex processes in healthcare settings are no easy tasks. They require a systems approach using a variety of quality improvement methods and tools....
Follow the Signs
Many change models have been proposed, but one stands out: the transtheoretical model, also known as the health behavior change model. The model originates from directly observing how people really did or didn’t change in response to urgent medical needs....
In the Trenches
Deploying a quality change program is something every organization needs to do sooner or later, whether it involves lean, Six Sigma, the Baldrige criteria, kaizen or any other improvement effort. But managing a change program is a double-edged sword....
Change Ability
Building on the creative spirit of each individual joined with others is at the heart of transforming organizations so they don’t just weather forces of change, but also capitalize on the immense energy inherent in the surge....
- Career Corner: Mapping the Future [Open Access]
- One Good Idea: Finding the Gaps [Open Access]
- Quality in the First Person: Know No Bounds [Open Access]
- Back to Basics: The Big Picture [Open Access]
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